Product Quality:

• Ensure that there is a product quality organization in each country, with Country Product Quality Officers and Site Product Quality Officers.
• Implement appropriate systems to manage product quality throughout the supply and distribution chain.
• Participate in the audit program of all airport depots to ensure compliance with Puma Aviation Manuals.
• Participate in the audit program of midstream terminals handling aviation fuels to ensure compliance with Puma Aviation Manuals.
• Participate in the audit program of laboratories used in testing aviation fuels in accordance with EI 1530 requirements.

Airport Operations: Management and Supervision:

• Support operations in all airports to ensure activities are performed in accordance with Puma Aviation Manuals, including product receipt procedures, storage, product quality control, into-plane operations, hydrant systems operation, HSSE requirements, training, preventive maintenance programs, and continual assessments to improve efficiency and reduce costs.
• Assist in implementing Puma Aviation processes and standards throughout the region.
• Assist in applying change management processes throughout the region.
• Optimize efficiency and performance by guiding teams to focus on improving field staff abilities, finding root causes of problems, and implementing system-wide improvements.
• Communicate and work to achieve individual and group expectations, organizing others to achieve superior customer service.
• Incident prevention, investigation, and reporting are key responsibilities.

People Management:

• Set high personal standards and lead by example to demonstrate commitment to operational excellence.
• Assist depot managers in maintaining and promoting relationships between head office and the field.

Aviation Equipment – Standards and Engineering Assurance:

• Ensure that equipment deployed in facilities is suitable for aviation service and that materials used in construction/fabrication are compatible with aviation fuels.
• Ensure all equipment in depots is operationally fit for purpose and maintained as per aviation manual and/or manufacturer’s requirements.

Quality and Operational Assurance:

• Perform quality and operational audits using the Puma Aviation checklist (incorporating JIG standards) of aviation depots, midstream terminals, and refineries handling aviation fuels in the region’s supply chain.
• Perform spot checks on critical equipment such as firefighting systems and generator performance to ensure business continuity.
• Assist with closing out recommendations from previous audits, including Aviation JIG Audits, IFQP audits, and Puma internal audits (Geneva).

HSSE Support:

• Ensure that Puma HSSE and SAPS requirements are implemented in airport depot operations, liaising with regional HSSE Managers.
• Ensure an adequate work permit system is in place at all locations.

Cost Management:

• Partner with local airport depot and terminal managers to maximize value from aviation operations through improved efficiency and cost reduction by adopting best practices.

Training:

• Conduct training programs for aviation staff at airport depots and midstream terminals handling aviation fuels.
• Ensure that confirmation of training documents (COTs) are signed off and retained on file in accordance with SOPs.

General:

• Assist regional and global aviation in special projects as required.
• Assist in the development of concession/throughput agreements as required.

Requirements and Experience:

• A formal qualification in engineering is desired or a minimum of 5 years of experience in the aviation fueling industry in a maintenance, design, or operational capacity.
• 2 years of experience in aviation or midstream terminals.
• Hands-on experience working with HSSE systems.

Skills:

• Fluent in English; an additional language is advantageous.
• Advanced knowledge of Microsoft Office applications, especially PowerPoint and Excel.
• Advanced knowledge of aviation fuel requirements covering supply, depot, and into-plane operations.
• Good knowledge of international codes and standards applicable to the petroleum industry.

Competencies:

• Good coaching, communication, and organizational skills.
• Strong initiative and independence.
• Ability to influence change and ensure compliance in a diverse community.

Key Relationships and Department Overview:

Internal: Regional Aviation Operations and Commercial Managers, Regional General Managers, Regional HSSE Managers, Regional Midstream Operations Managers, Regional Logistics, HR, and Construction teams.

External: Airport Authorities, Aviation equipment vendors, contractors, and consultants.