Roles/Responsibilities

Support and assist in the smooth running of the banquets department, where all aspects of the guest conference and banqueting service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to

Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.

Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution

Support and deliver on the strategies and objectives of the banquets department taking ownership for assigned areas of responsibility.

Develops and builds own skills, knowledge and experience at every opportunity within banquets department, which aligns with the culture of growth, development and performance expected by the company

Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained

Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Experience

3 Years Experience