Administrative duties:
- Explaining to all our customers about our
- In charge of handling all the clients’ enquiries at the
- Management of branch petty
- Receiving and making telephone calls and advising all through “while you were away” messages when recipients are not in office.
- In charge of all office assets that are not assigned to specific
- Maintaining the clients’ enquiries This shall have the client’s name, the address, the telephone number and the nature of inquiry.
- Ensure that the office is clean, presentable and well
- Advice the clients on loan balances as and when
- Management of courier
Operational roles:
- Record all incoming and outgoing loan application forms at the reception in the Loan application form book register
- Record all company cheques in the incoming cheque register
- Loan Forms – Receive and verify loan application This includes ensuring application forms are duly filled and all relevant documents attached:
- Passport photos
- Bank and Mobile Money Statements – where applicable
- ID Copy
- Witness ID
- Spouse ID
- Check company stamp – where applicable
- Check the signature of the contact person – where applicable Check the applicant’s signature
- Ensure all support documents are attached g. previous loan statement.
- Barcoding loans in Mambu once approved by the Credit Committees
Required Qualifications and Work Experience:
- Degree in a relevant
- Should have worked with Platinum Credit for at least six (6) months
- Computer
- Knowledgeable about record
- Excellent numerical and analytical skills.
- Excellent interpersonal and communication
