Main Purpose of the Job:-
The Business Analyst will report to the Innovations and Business Automations Manager and will be responsible for assessing information technology systems and making suggestions for how they can better meet business needs. The staff will be required to bridge the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to facilitate innovations & automations.
Duties and responsibilities:-
•Work with stakeholders to elicit requirements and capture business needs.
•Analyze, define, and document business and technical requirements.
•Evaluate existing business processes to formulate new business programs and initiatives.
•Lead process reviews and improvement initiatives to ensure smooth transitions.
•Coordinating with other team members in the organization to create or improve workflows.
•Educating other departments on new processes, sharing ideas, and taking feedback.
•Define configuration specifications and business analysis requirements
•Perform quality assurance
•Define reporting and alerting requirements
•Own and develop relationship with partners, to optimize and enhance our integration.
•Design, document and maintain system processes.
•Communicate key insights and findings to Management through the Head Innovations & Business Automations.
•Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
•Collaborate with team members to understand organizational and operational challenges
•Keep up to date on the latest applications of information technology.
•Draft statistical reports that assist decision-makers in choosing the right programs.
•Manage technical difficulties, working with developers when necessary.
Minimum Academic Qualifications and Experience
•A Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Software Engineering, Statistics or Business Computing or other related field from a recognized University.
•A minimum of least two years’ experience in business analysis or related field.