Role:
Responsible for analysing business needs, documenting requirements, and supporting the delivery of technology solutions that improve operational efficiency and business performance. The role acts as a bridge between business stakeholders and technical teams by translating business requirements into functional specifications, supporting solution design, and ensuring implemented systems meet user and organizational needs.
Key Result Areas:
- Business Requirements Analysis: Gather, analyse, and document business requirements to ensure technology solutions meet organizational needs.
- Process Analysis and Improvement: Analyse existing business processes and recommend improvements to enhance efficiency and effectiveness.
- Stakeholder Collaboration: Engage and collaborate with business stakeholders and technical teams to ensure clear understanding of requirements and expectations.
- Solution Development Support: Support system design and development by translating business requirements into functional specifications.
- Testing and Quality Assurance: Participate in system and user acceptance testing to ensure solutions meet defined business requirements and quality standards.
- Implementation and User Support: Assist in system implementation, user training, and documentation to ensure successful adoption of new solutions.
- Project and Delivery Support: Ensure business analysis activities and deliverables are completed within agreed timelines and project scope.
Education and Professional Qualifications:
- Minimum two (2) years’ experience in business analysis, systems analysis, or requirements engineering.
- Experience in system requirements design, software specification documentation, and process flow modelling.
- Experience working on large enterprise systems, preferably within a financial institution or reputable organization.
- At least two (2) years’ experience in software functional testing and quality assurance.
Required Experience and Competences:
- Minimum two (2) years’ experience in business analysis, systems analysis, or requirements engineering.
- Experience in system requirements design, software specification documentation, and process flow modelling.
- Experience working on large enterprise systems, preferably within a financial institution or reputable organization.
- At least two (2) years’ experience in software functional testing and quality assurance.
Required Skills:
Stewardship:
- Ethics and Integrity
- Planning & Budgeting
- Teamwork and Cooperation
- Productivity
- Effective Communication
ICT Leadership:
- Adaptability
Entrepreneurship:
- Creativity and innovation
- Agility and responsiveness to business needs
