Key Responsibilities:
- Conducting market research, optimizing business processes, and providing analytical support to enhance overall business performance.
- Gather and document business requirements through stakeholder interviews, workshops, and other techniques.
- Deploy data analytics tools to analyze current business processes and systems to visualize key business metrics across departments and identify opportunities for efficiency and effectiveness.
- Develop and maintain detailed process maps, user stories, and functional specifications.
- Work closely with cross-functional teams to design and implement solutions that address business needs.
- Create reports and dashboards to track key performance indicators and measure success of implemented changes.
- Conduct gap analyses and feasibility studies to ensure solutions align with organizational goals.
- Facilitate meetings and presentations to communicate findings and recommendations to stakeholders.
- Assist in project management activities, including planning, tracking progress, and ensuring timely delivery of solutions.
- Stay updated on industry trends and best practices in business analysis and project management.
- Undertake board report consolidation and presentation across departments.
- Drive strategy execution through periodic meeting adherence and follow-up
Requirements
- Bachelor’s Degree in Accounting / CA / ACCA / CIMA / ZICA
- Valid Member of ZICA
- A minimum of 2 years of experience as a Business Analyst or in a similar role
- Experience in a similar industry is an added advantage.
- Strong analytical and problem-solving skills, with the ability to work with both qualitative and quantitative data.
- Excellent communication skills, with the ability to engage and collaborate with stakeholders at all levels.
- Proficiency in business analysis tools and software, such as Microsoft Office, Visio, and project management tools.
- Knowledge of business process modelling is preferred.
- Experience in facilitating workshops and conducting interviews to gather data requirements.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Experience with Agile methodologies and project management frameworks is a plus.
