The role is reporting into the Business Development Manager within the Absa Asset Management Limited team which is a subsidiary of Absa Bank PLC. The Business Development Officer is responsible for selling, processing accounts and distribution of AAML products and services to achieve set targets while ensuring continuous compliance with regulatory policies, company policies, procedures, and acceptable business practices. Business development officer job duties may include performing market research to improve products and services, identifying methods to increase productivity and company operations, and communicating to potential clients on new products or services.

Key accountabilities/Deliverables/Outcomes

Accountability:  Business Development/ Management

• Develop a knowledge of the client’s entire financial situation and be able to structure a goals-based investment and financial plan.
• Ensuring investors instructions are processed accurately and in a timeous manner as per CMA regulations and internal policies
• Supporting the branch network in ensuring they receive timely service from AAML team and continuously improving the processes therein.
• Develop and deliver investment education presentations and sessions to clients and prospects.
• Develop relationships with management teams of institutions, as well as cultivating relationships with key industry players.
• Collaborates with the Investment Management team regarding investment strategy and client portfolio structure.
• Provide market feedback to facilitate the development of new and enhancement of existing products that meet client needs. Provide product recommendations
• Participate in training IFAs, Bank teams and Branch network on the Absa products
• Drive business results and acquire new assets under management through selling financial products to the existing client base and new client acquisition with a keen focus on pension solutions.
• Continuously update and provide feedback on client FAQs
• Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion
• Maintain a deal pipeline and continuously update on progress
• Develop business proposals for existing and new customers
• Determine cross-selling opportunities among different ABK bank segments and importantly work closely with Business Banking teams to solution SMEs.

Accountability:  Administrative Activities

• Preparation of daily, weekly, monthly sales reports and any other reports that might be required by the Management.
• Producing accurate transactions reports daily and reconciling to branch MI.
• Generate and update customer sales log via customer relationship management system.

Role/person specification

Education and Experience required

• Bachelor’s degree in business, marketing, or a related business degree.
• Professional qualification: CISI level II or an ICIFA member.
• Minimum 5 years of experience in asset management business or in a regulated financial services provider.
• 2-5 years’ experience in sales with a proven track record.
• Experience of working in an investment related field or company would be of great benefit.

Knowledge and Skills

• Must be flexible and able multitask on the job.
• Ability to work under pressure and still meet up with given deadlines.
• Possess effective communication skills to interact with diverse groups of people both in writing and speaking.
• Ability to constantly generate new ideas for the company’s advancement and success.
• Attention to details.
• Proven ability to collaborate with other team members across boundaries and contribute productively to the team’s work and output, demonstrating respect for different points of view.
• Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.