The Kenya Institute of Management (KIM) is a membership based non-profit making professional management organization committed to the promotion of excellence and integrity in the practice of management.
KEY RESPONSIBILITIES
- Market and sell open training, consultancies and in house trainings for the SME department to both potential and existing clients.
- Initiate client/prospect meetings for new sales opportunities through booking appointments.
- Interface with existing strategic customers to solidify mutual expectations of performance and growth.
- Enhance relationship management for new and existing business to maintain and grow the customer base.
- Make presentations to potential clients to promote new products and special deals available.
- Carry out market intelligence and giving constant feedback to the business on trends in the market.
- Ensure timely collection of payments from clients after service delivery.
- Develop consultancies proposal for potential assignments.
- Responsible for proposal development for sourcing of business.
KEY PERFORMANCE INDICATORS
- Seamless implementation of assignments to client’s standards.
- Annual budget realization
- High level customer satisfaction for repeat business.
- Developing high quality training proposals.
- Identify, source and supervise trainers and consultants to meet the demands of the assignment.
- Successfully deliver training and consultancy reports to the clients’ satisfaction.
COMPETENCIES
Technical
- Marketing skills
- Report Writing
- Proposal writing
- Presentation skill
KNOWLEDGE & EXPEREINCE REQUIRED
- Bachelor Degree in Marketing and Business-related field.
- Three (3) years of relevant work experience
