Job responsibilities

• Handle all activities relating to business registration such as, processing applications, assisting clients, responding to client queries, communicating decisions on different steps of the application;

• Ensure efficiency of the registration process and maintain at all times excellent and timely services to business clients as defined in the client charter;

• Implement all reforms under the office of the Registrar General aimed at improving Rwanda’s business environment

• Carefully review and analyse all client applications and requests to ensure adherence to laws and regulations governing business registration

• Provide clear, accurate and courteous client feedback over the registration system platforms and to walk in clients;

• Participate in public education and awareness initiatives in relation to business registration;

• Prepare and submit comprehensive reports and statistics regularly and as and when required;

• Implement client guidelines for business registration and regulation processes;

• Participate in & Implement the divisions quality systems, planning, processes and policies;

• Perform any other duties assigned to her/him by the hierarchical supervisors