•  Support sales on complex technical solutioning that requires data analysis and arriving at viable business cases.
• • Act as liaison between cross functional(Technical and Commercial)teams and Group team with regards to information and data sharingfor service delivery.
• • Serve as a subject matter expert on data and information related to Airtel Business Technical solutions.
• • Ensure alignment with Supply chain on the use of updatedmarket pricing to feed into proposals and solutions targeted for the market.
• • Serve as part of a cross functional team to localize products and processes from Group and cascaded into Opco.
• • Leadcommissioning or sunsetting of products that require change or enhancements using available data and analysis.
• • Own accountability of report accuracy for technical product and solutions revenue.
• • Develop market/account analysis to support sales teams in creating leads and opportunities.
• • Review major business processes to ensure alignment with market requirements.
• • Lead audit of existing processes to ensure overall compliance and cross functional alignment.
• • Serve as lead team member to ensure all weekly and monthly reports required cross functionally are delivered with quality and on time.
• • Ensure data requirements for products/revenue by Group team is met in a timely manner

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills

• • Bachelor’s in IT or Engineering Field.
• • MBA or Business qualification is an added advantage.
• • CCNA Certification is a requirement.
• • Member of either ICTAZ or Engineering Institute of Zambia

Relevant Experience:

• • At least 6-10 years of work experience with 5 years of relevant experience in the Telecom/ISPIndustryof 2-3 years should be in telecom enterprise products/services sales/ Technical support/ marketing.
• • A minimum of 2years in Management role.
• • Extensive knowledgeof telecom enterprise business products and applicable markets

COMPETENCIES REQUIRED FOR THE POST:

• • Delighting the customers.
• • Entrepreneurial & Business acumen.
• • Strong technical aptitude & IT savvy.
• • Strong communication skills.
• • Good interpersonal skills.
• • Ability to Collaborate with all stakeholders.
• • Highly Result Orientedandis ateamplayer.
• • Customer centricity.
• • Strong analytical skills and abilityto draw conclusions from dataand trends