KEY RESPONSIBILITIES:
1. Provide coordination, administrative and specialized services, to support staff in the development, preparation and execution of communications campaigns for target audiences.
2. Provide branding and design support to the WFP Zambia communications unit in line with its communications and branding strategies.
3. Design all operational/donor reports and the WFP Zambia Country Office quarterly newsletter.
4. Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.
5. Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards.
6. Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organized and readily available for others to access.
7. Upload content to and manage the Multimedia Hub database
8. Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
9. Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP.
DELIVERABLES
1. Regular content designed and produced for programmes and social media posts as required for WFP corporate channel and other CO Functional Units.
2. Photographs and raw video footage uploaded to the Multimedia hub following field missions.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
– Has demonstrated an ability to perform routine communication techniques and activities in line with WFPs operating standards through day-to-day work
– Interest in media, current news, and regional politics
– Photography, videography, and design skills
– Able to use Adobe Suite applications, Wochit and Canva
– Accurate, creative open-minded team player with strong initiative and willingness to learn
STANDARD MINIMUM ACADEMIC QUALIFICATIONS:
Education:
Completion of an undergraduate degree in Digital Media, Communications, Marketing and Branding, Journalism, Public Relations, or other relevant field with additional years of related work experience and/or training/courses.
Language:
Fluency (level C) in both oral and written English.




