Are You Someone Who Can:

• Ensure accuracy in processing of card settlement entries.
• Responsible for supervising of settlement and reconciliation of Visa issuing and acquiring (POS and ATM) transactions.
• Responsible for supervising issuing and acquiring settlement and reconciliation of GHipss products (Gh-link and ezwich cards)
• Responsible for supervising master card acquiring settlement and reconciliation.
• System administration activities
•  Reconciliation of Outgoing and incoming schemes files and raising of P&L vouchers (Settlement activities) to clear the cards GL’s
• Investigate all items into the exceptions report and ensuring that they are reversed within the TAT timelines.
• Responsible for reporting and managing card business profitability and reporting on all card’s product usage.
• Responsible for managing scheme’s monthly fees, Fee collections and funds disbursement activities.
• Oversee our monthly authorization rates score on Visa online and proactively act on the rates.
• Oversee the card and stock management activities.
• Overseeing the resolution of disputes and chargebacks. Ensuring zero operational losses.
• Liaising with all card vendors to ensure clean card operational activities.
• Deal with customer complaints, relating to card activities and ensure that they are resolved to their satisfaction in the shortest possible time
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Control expenditure and identify process improvements to contain and reduce costs
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Participate in planned activities that are appropriate for own and employee development
• Compile reports that track progress and guide business to make informed decisions
• Manage the procurement activities required for the business
• Plan and develop learning schedule for both normal programmes and projects and submit learning schedule for review and approval
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility

You Will Be An Ideal Candidate If You

• Have relevant degree
• Have at least 4 years relevant experience

You Will Have Access To

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We Can Be a Match If You Are

• Adaptable and curious

• Thrive in a collaborative working environment