The holder of this position will be responsible for handling cash and credit card transactions accurately and efficiently. Maintain a clean and organized work environment. Assist customers with any questions or concerns they may have and addressing their further assistance/recommendation where required.

Key Skills & Qualifications:

• Education: At least a Diploma in Accounting or Certification in CPA Part 2.
• Experience: Must have 3 yrs of experience in a busy environment (bank,sacco,supermarket etc)
• Strong organizational and prioritization skills.
• Strong analytical and results-oriented mindset.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
• Ability to handle confidential information with sound judgment.
• Good customer service skills.
• Ability to work independently and manage multiple tasks efficiently.

Key Competencies

• Ability to provide high levels of customer service and reduce waiting times.
• Compliance with internal cash control procedures to eliminate financial risks.
• Ability to detect and prevent fraudulent transactions.
• Effective handling of daily bank deposits and transaction recording.
• Ensuring accurate entry of customer payments and proper ERP system matching.
• Ability to maintain and balance financial records daily, weekly, and monthly.
• Problem-solving skills to resolve customer issues effectively.
• Ability to verify dispatched goods against delivery notes.
• Strong teamwork and collaboration skills.
• Proactive approach to people management and task execution.