For many years, Royal Mabati® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in 2005. Today, we’re one of the leading manufacturers of roofing products with over 10 distribution…
The holder of this position will be responsible for handling cash and credit card transactions accurately and efficiently. Maintain a clean and organized work environment. Assist customers with any questions or concerns they may have and addressing their further assistance/recommendation where required.
Key Skills & Qualifications:
- Education: At least a Diploma in Accounting or Certification in CPA Part 2.
- Experience: Must have 3 yrs of experience in a busy environment (bank,sacco,supermarket etc)
- Strong organizational and prioritization skills.
- Strong analytical and results-oriented mindset.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and POS systems.
- Ability to handle confidential information with sound judgment.
- Good customer service skills.
- Ability to work independently and manage multiple tasks efficiently.
Key Competencies
- Ability to provide high levels of customer service and reduce waiting times.
- Compliance with internal cash control procedures to eliminate financial risks.
- Ability to detect and prevent fraudulent transactions.
- Effective handling of daily bank deposits and transaction recording.
- Ensuring accurate entry of customer payments and proper ERP system matching.
- Ability to maintain and balance financial records daily, weekly, and monthly.
- Problem-solving skills to resolve customer issues effectively.
- Ability to verify dispatched goods against delivery notes.
- Strong teamwork and collaboration skills.
- Proactive approach to people management and task execution.
