- Collaborate with the Managing Director to define and implement operational strategies, policies, and procedures to optimize efficiency and effectiveness.
- Provide leadership and guidance to the technical team, ensuring clarity of goals, roles, and responsibilities.
- Foster a culture of continuous improvement, innovation, and teamwork within the technical team.
- Oversee the execution of tasks and projects by the technical team, ensuring adherence to timelines, quality standards, and budget constraints.
- Coordinate with project managers and team leads to prioritize tasks, allocate resources, and resolve any bottlenecks or issues that may arise.
- Monitor project progress, identify potential risks, and implement proactive measures to mitigate them.
- Establish and monitor key performance indicators (KPIs) for the technical team, tracking progress and performance against established targets.
- Prepare regular reports on operational performance, project status, and key metrics to provide insights and recommendations to senior management.
- Conduct data analysis to identify trends, areas for improvement, and opportunities to enhance operational efficiency.
- Collaborate with other departments, such as sales, finance, and HR, to ensure seamless coordination and alignment of operational activities.
- Participate in leadership meetings and contribute to strategic discussions and decisions.
- Foster effective communication and collaboration between teams to promote a cohesive and productive work environment.
- Identify process inefficiencies and bottlenecks and develop and implement strategies to streamline operations and improve productivity.
- Drive the adoption of best practices, standard operating procedures (SOPs), and tools to enhance operational efficiency and consistency.
- Continuously evaluate and recommend new technologies, systems, or processes to improve operational effectiveness.
Requirements
- BSc Accounting or Finance or Economics or any Social Sciences related. Additional qualifications in business administration, management, or a related field are also preferred.
- 2 – 4 years work experience.
- Previous experience as a chief operating officer in a recycling, manufacturing, or related sector.
- Must be proficient in MS Packages (MS Word, MS Excel, and PowerPoint)
- Exceptional leadership, time, task, and resource management skills.
- Strong problem-solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
- Ability to plan for and keep track of multiple projects and deadlines.
- Familiarity with technical operations and the ability to understand and communicate technical concepts to non-technical stakeholders.
- Familiarity with budget planning and enforcement, human resources, and customer service procedures.
- Willingness to continue building skills through educational opportunities.