Key Responsibilities

Claims Processing
Receive claims documentation in a compliant and timely manner. Ensure compliance with established procedures and Company standards to maintain effective administration of the claims process. Administer all paperwork as per defined procedures. Maintain timely input to SAP and ensure accurate claim transaction records. Work in conjunction with the Claims Coordinator to action valid deals on the prepared pricing cover sheet and return to the Credit Supervisor. Process pricing claims and credits on a daily basis. Process all price claims on a monthly basis. Administer all paperwork relating to departments journals.

Information and Data Management
Accurately and regularly capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making.

Ad hoc Administration
File and safeguard records within area of responsibility. Compile ad hoc spread sheets.

Effective Teamwork and Self-Management
Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development. Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution. Manage colleague’s expectations and communicate appropriately.
Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

Qualifications and Experience

Matric
Relevant SAP experience

1 years’ relevant experience in a credit/claim’s environment

Skills and Competencies
Behavior Standards
Be brilliant at the basics
Face the brutal facts
Smash the silos
Lead with integrity, respect and energy
Be curious and challenge change
Take accountability for results and people

Knowledge
Claims principles and tools
Claims business processes and practices
Claims methodologies and principles
SAP

Skills
System skills (SAP)
Literacy
Numeracy
Organizational awareness

Attributes
Logical
Compliance focused
Attention to detail
Deadline driven