ESSENTIAL DUTIES

Receive all external visitors to the Head Office and coordinate/facilitate them to meet the relevant UNOC Officers in an orderly and planned manner.

Coordinate and relay messages from external visitors to relevant UNOC Officers in the event that the visitors are unable to meet the relevant officers; where required, schedule follow-up meetings.

Facilitate internal UNOC officers to make external calls where required; ensure calls are routed to the relevant external organizations and individuals and relevant information is relayed to the internal officers.

Provide callers and or visitors with information such as company address, directions to the company location, website and other related information.

Maintain a safe and clean reception area and ensure that all artefacts and decorations at the reception area are consistent with the UNOC brand guidelines.

Coordinate and/or facilitate basic Office Safety indications for visitors.

Receive mail, distribute it to the respective offices and make follow up on correspondence.

Respond to inquiries queries, concerns and complaints raised by internal and external stakeholders.

Schedule, organize and co-ordinate internal meetings.

Support the coordination of staff and UNOC guest travels including Air ticket and Hotel bookings.

Develop and mentor junior staff.

Undertake any other assignment as may be required from time to time

Qualifications 

An honour`s bachelor’s degree in any of the following areas of study; Social Sciences, Arts, Development Studies, Public Administration, Social Administration, Office and Information Management, Business Administration, Secretarial & Administrative Studies or any degree in humanities.

Knowledge and Experience 

0 – 3 years of relevant working experience.

Character and Competence 

Proven skills in Office Management

Proven skills in verbal and written communication

Working knowledge of office management systems and equipment.

Proficiency in MS Office [MS Word and MS Outlook

Strong communication and Interpersonal skills

Proficient in English – verbal and written.

Customer Service orientation.

Interpersonal Relationships Management

Office Management Systems

Good organisation and multi-tasking skills

Problem solving skills.

Basic knowledge of Brand and Image management