Rise25 is looking for a Client Success Manager to be the primary client contact with Rise25 clients and to help with implementing our strategy to help clients get ROI, clients and strategic partnerships using done-for-you podcasts and content marketing. It is important that you read the entire job listing before entering your information and applying. Being able to work CST/ EST hours is essential because the majority of our clients are based in the U.S.

You will directly own and nurture relationships with our client. This role is perfect for you if you are motivated and rewarded by seeing the results of your contributions. The right candidate will be a highly structured and process driven team member that can operate effectively in our fast paced and dynamic environment. You will have proven expertise in prioritizing and managing multiple simultaneous projects. Direct experience in building client relationships, establishing project strategy and deliverables, managing project resources and client expectations are requisites.

The ideal person has experience with business development, strategy or sales because you will be giving advice to clients on business development, sales, and referral marketing.

People who would thrive in this position may have the following experience: business development, accountability coaching, business coaching, physical trainer (you are good at motivating people), or former military background (you are good at following through on a plan and meeting objectives).

The core responsibility is holding the client accountable to doing reach out to their network and getting episodes and interviews done. Clients also ask about different services that we offer so you will be trained on explaining the various offerings that we have available that will help clients get more results.

Key Responsibilities: 

• Be the project leader and primary client contact in managing all phases of the strategy behind the podcast and utilization of the podcast as a tool for business development.
• Develop a strong relationship with the client and provide insight and ideas
• Develop new business with existing clients and/or identify areas of improvement
• Provide leadership and direction for day-to-day project operations and provides guidance to other members of the team (i.e. writers, editors, developers, etc.)