The Communications Assistant will be working closely with the Communications Manager and, as a team, they will play a pivotal role in providing communications support and oversight to the Country Communications Leads in the countries that AKS operates in.

The Communications Assistant will be working across a wide range of priority areas, including producing, reviewing and editing communication materials, coordinating the development of communication materials, and supporting the Country Communications Leads. The Communications Assistant is expected to be keen to learn and grow within the team, have excellent writing and coordination skills, proven experience of managing digital platforms, the ability to develop engaging social media content, and multi-task. The role may include some travel to AKS’ countries of operation.

Key areas of responsibility

Annual planning for content and deliverables. This area of work includes:

Brainstorming, developing and overseeing an annual plan for content and deliverables for the year with Head Office and Country Communications Leads.

Social media. This area of work includes:

Managing the agency-level social media accounts;

Supporting Country Communications Leads with creating social media accounts and providing ongoing support/training, for example through reviewing captions and monitoring accounts, to ensure alignment with AKS/AKDN style and branding guidelines;

Creating reports, when requested, to track the growth and performance of the agency-level social media accounts; and

Review and produce content. This area of work includes:

Updating, producing and publishing various content types on the websites (e.g., spotlights, stories, alerts, etc.); and

Reviewing content provided by the Country Communications Leads (e.g., stories, newsletters, website updates, calendars, brochures, etc.) before it is published/circulated/printed.

Website analytics. This area of work includes:

Delivering quarterly reports on the performance of the websites; and

Working with the Country Communications Leads to optimise the performance of their webpages on the websites.

Support with coordinating the work of volunteers. This area of work includes:

Allocating projects to the volunteer team and manage their workload. Projects could include writing or reviewing articles, graphic design or editing videos; and

Reviewing materials developed by the volunteers to ensure style and branding guidelines are followed.

Any other matters required, as requested by the AKS Communications Manager.

The requirements

Required Attributes

Bachelor’s degree in communications, journalism, marketing or other related field or 5 years’ experience in a communications role

Native-level proficiency in English required

Excellent editing and proofreading skills and attention to detail

In-depth knowledge of popular social media platforms (Facebook, X, Instagram, LinkedIn, YouTube)

Experience with Canva and/or Adobe Creative Cloud software

Experience with website and social media analytics (e.g., Google Analytics)

Ability to work as a team player and independently

Strong interpersonal skills

Desired Attributes

Ability to coordinate the completion of tasks with colleagues

Ability to manage multiple projects simultaneously

Ability to take initiative and be proactive

Cross-cultural agility

Experience working with volunteers

Advanced knowledge of Microsoft Office tools

Basic knowledge of html