The objective of the consultancy is to support the Ministry of Community Development and Social Services (MCDSS) to harmonize existing case management tools being used at district and community levels by District Social Welfare officers (DSWOs), Community Development Assistants (CDAs) and Community Welfare Assistance Committees (CWACs) as well as different Non-government Organisations in the provision of child welfare and protection services. This is aimed at harmonizing the case management tools to ensure uniformity of data collection to support assessments, planning and referrals. Once harmonized, the tools will be endorsed by the government, rolled out to all districts. The standardised paper-based system will later be used to customize the national CPIMS + platform to manage information on child protection cases including Child Marriage, Violence Against Children, Circumstantial Children, Children in conflict with the Law, migrant and refugee children and Children in Alternative care at national, provincial, district and community levels. In addition, the assignment will aim to develop a case management quality assessment framework designed for the MCDSS and partners to evaluate the effectiveness, efficiency, and impact of a standard case management system in child protection service provision. 

To qualify as an advocate for every child you will have… 

• Master’s degree in computer / social / behavioural / pure sciences (Data collection and processing/Research tools development/ Community development, Sociology, Anthropology).
• Minimum of five years progressively responsible work experience in the development and deployment of information management for case management systems at the national level
• Proven skills in data collection, management, analysis, and dissemination are important
• Ability to develop a data management system from scratch working with relevant stakeholders will be an advantage   
• Good understanding and experience in the field of child protection will be an asset.
• Ability to express clearly and concisely ideas and concepts in written and oral forms
• Leadership and participation in previous assignment and in capacity similar or higher than this assignment.
• Proven ability to work independently with minimal supervision

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

 To view our competency framework, 

 UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

Financial Proposal:

International candidates: To express your financial proposals (and/or professional consultancy fees) in United State Dollar (USD).

National candidates:  To express your financial proposals (and/or professional consultancy fees) in Zambian Kwacha (ZMW)