Generate sales, account opening, Flexipay sign ups and loan acquisitions
- Meet new customer activations as per desired target from business.
- Increase customer product utilization through cross selling by measures guided by the business.
- Own and address any service issues raised by clients by logging issues in sales force issues for resolution.
- Provide periodic reports on performance on new accounts and other offering, as well as problems encountered by customers and root cause.
- Execute the acquisition and retention strategy to grow and defend the market share.
- Execute the activation campaigns and activities with teams on a regular basis.
- Drive volume and value growth for sales by identifying sales /cross sell opportunities.
- Ensure quality sales by conducting the right KYC.
- Convert Sales leads into new sales.
Qualifications
- First Degree in Business, Finance, Marketing, Economics, or a related discipline.
- Minimum credit pass in English and Mathematics at O’ Level Education
- Minimum of 2 years’ proven experience in a sales, preferably in financial services (banking)
- Strong ability to identify customer needs and offer tailored solutions to drive sales and enhance customer experience.
- Excellent communication, negotiation, and relationship-building skills with a confident and engaging approach.
- A strong sense of ownership, self-motivation, and ability to work under pressure to meet and exceed targets.
- Demonstrated integrity, professionalism, and a customer-first mindset.
Additional Information
Technical Competences
- Bookkeeping
- Data Management (Administration)
- Reconciling Financial Records
- Records and Archive Management
- Written Communication
Behavioural Competencies:
- Articulating Information
- Checking Things
- Documenting Facts
- Examining Information
- Following Procedures
- Interacting with People
- Meeting Timescales
