Purpose:
The Counselling Assistant will serve as the point of entry to the MHU toll-free mental health phone
counselling and referral services, during weekends. The Counselling Assistants will work as a back-up
team for the weekdays’ Counsellors. As such, they will record and refer complex cases to the
Counsellors at the commencement of the new week.
A Project Implementation
• Provide counseling or Psychological First Aid (PFA) and other short term therapeutic services
for especially young people (15-35) with mental health issues
• Provide appropriate referrals to all individuals who need extra and specialized care and
support
• Provide accurate information to all individuals, presenting all possible alternatives within the
spectrum of care and allowing beneficiaries to make informed choices
• Maintain proper and updated records (data) on all people accessing the phone call in facility,
using the given guidelines
• Participate in specific research exercises to inform the project from time to time
B Monitoring, Evaluation and Learning
• Participate in organizing and facilitating project reviews with project key stakeholders
• Document the best practices implemented and success stories for sharing and learning
C Reporting, Resource Management and Documentation
• Prepare and submit timely plans and reports as required
• Support preparation and dissemination of information related to mental health issues,
relevant to the project component.
Qualifications, Skills and Experience
• The applicant should preferably hold a bachelor’s degree in development studies, Gender
and Development Studies, Social Work and Social Administration, Social Sciences,
Community Psychology and or any other relatedstudies
• Experience in providing mental health counselling
• Ability to speak multiple languages is an added advantage
• Computer literacy.

Interested individuals should send a motivation letter and CV as one PDF document/file (of
maximum 8 pages for the Project Coordinator and 6 pages for all other positions), not later than
11:00pm on Sunday 29th December 2024 via email to info@mentalhealthuganda.org – subject line is
the job title e.g. “Project Coordinator”. Do not send academic documents – heavy files containing
academic documents or submitted as images and or late applications will not be considered. Only
shortlisted candidates will be contacted. The CV must also include the details of 2 suitable referees
who can comment on the candidate’s ability. MHU is an equal opportunities employer. However,
women and Persons with Disabilities are highly encouraged to apply especially those with a lived
experience of mental health problems.
Note
1. MHU promotes zero tolerance for discrimination/harassment based on gender, sexual
orientation, sexual identity, religious beliefs etc. All staff and volunteers shall adhere to strict
guidelines in order to facilitate “silent” inclusion. They will also adhere to MHU’s safeguarding
provisions – a set of procedures and practices designed to ensure that no harm comes to
project beneficiaries as a result of contact with MHU’s programs, operations or individuals.
2. The number and profiles of these positions is subject to the availability of funding.