Duties and Responsibilities:
Commercial Leadership

• Own and drive commercial performance of the country, being directly responsible for meeting sales volumes, quality of distribution and profitability targets
• Deeply understanding target customers, advising the business on how best to meet their needs e.g. via community engagement initiatives, product updates etc.

In-country coordination.

• To coordinate all local initiatives, tasks, and people activity ensuring things are done on time and in the right manner as guided by HQ.
• To coordinate any legal, audit and other issues that will require a local hand and as guided by HQ.
• Facilitate cross-functional in-country team meetings.
• The go-to person for OPCO issues including financial probity, employee & customer satisfaction.
• To engage local stakeholders, including regulators, where necessary and as guided by HQ.
• To ensure that the country teams are working in appropriate office facilities that are clean, safe, and conducive. Also ensures the safety of in-country field teams.

Performance Management.

• Ensure the country meets set targets including sales, revenue and profitability
• To ensure employees are engaged and are doing what they are tasked to do per the KPIs from Global Vertical Leads.
• Tracking actual spending versus planned spending as captured in the weekly cash-flow tracking template.
• To ensure the company participates in relevant local marketing and/or government events to promote the brand, and as guided by the relevant Global vertical Lead.
• Coordinate on-time, accurate, high-quality reporting on key metrics e.g. risk reporting, financial reporting, qualitative insights etc.

Skills and Experience

• 8-10 years of progressive experience in operations or commercial management roles
• 5+ years of people management experience, preferably leading cross-functional teams
• Proven track record of achieving volume, revenue and profitability targets
• Experience managing and optimizing last-mile distribution networks
• Experience managing sales-support functions e.g. logistics and supply chain, customer experience etc. is a plus
• Highly skilled in strategic planning, execution, and cross-functional coordination
• Above average communication skills are key
• Strong reporting skills required, both quantitative e.g. on performance metrics and qualitative e.g. market insights