Be the first point of contact for customers in distress. You’ll handle emergency calls, dispatch technicians, and ensure excellent customer experience throughout the service process.
Requirements
- Diploma in Customer Service or related field
- Excellent communication skills in English and Luganda
- Experience with CRM systems
- Ability to remain calm under pressure
- Computer literacy
- Willingness to work shifts
Benefits
- Comfortable office environment
- Performance bonuses
- Health insurance
- Career growth opportunities
- Team building activities
