You will provide support to the following operational functions, including direct supervision of one or more senior staff heading the following functions: Supply Chain, Fleet – Transport, Logistics, Warehouse, and Administration in support of the CRS’ mission to serve the poor and vulnerable, and to ensure the effective and efficient delivery of goods. You will promote stewardship of resources, help ensure principled compliance, integrity, transparency, accountability, proactively identify risk issues, and in collaboration with the Head of Operations leads operational improvements.
Roles and Key Responsibilities:
- Collaborate with direct reports and programming leads to strengthen the pipeline and supply chain management plan. Manage the determination of procurement and logistics service requirements, desired specifications and delivery schedules, and how sourcing strategies are defined, ensuring proper coordination and communication.
- Ensure accountability and transparency of all supply chain operations in compliance with CRS and donor regulations, and international and local standards and requirements.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high-quality programming.
- Lead design and implementation of a strategic sourcing and procurement process to identify, assess, select, and contract suppliers that will deliver the maximum value for money to the organization. In close coordination with the procurement team oversee relationships with key suppliers and assess supplier performance.
- Manage logistical infrastructure, storage facilities and transportation resources. Oversee application of systems and procedures for inventory and commodity transportation, warehousing, and distribution to ensure proper handling and safeguarding of assets. Ensure related safety and security protocols are implemented.
- Oversee inventory control and the management of comprehensive goods tracking and record keeping systems throughout the whole supply chain cycle, from time of request until time of delivery. Ensure timely preparation and submission of various reports.
- Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Provide capacity strengthening guidance, which includes cross-departmental learning.
- Oversees Admin Division and provides support to ensure CRS Sierra Leone official registration documents are up to date and renewed timely (Host Country Agreement, Diplomatic Status, Registration in Sierra Leone, etc.)
- Ensure that CRS Sierra Leone’ s facility management is in compliance with CRS policies and the Sierra Leone Government Laws
- Ensure high quality of the office cleanliness, internal and external of the office
- Ensure high quality and timely maintenance and repair of the office and International Staff residences’ generator, solar backup power, etc.
- Ensure the Office, Guest House, and international residences city Power has adequate credit and issues are fixed on time.
- Ensure high quality management and effective stewardship of the office resources (office supplies, kitchen supplies, cleaning supplies, etc.)
Security Responsibilities:
- Ensure regular communication with CRS staff based in Sierra Leone or visiting Sierra Leone is maintained and update all staff of any security incidents.
- Establish internal mechanisms/systems for providing regular security updates and information sharing with. CRS staff, partner staff, and visitors.
- Maintain close coordination and contact with CRS Sierra Leone Security Focal Point in the respective field offices to monitor and obtain security related information and manage any incidents that may arise.
- In terms of security emergencies, serve as the point person to support the Sierra Leone Senior Management Leadership in incident management, by obtaining rapid and frequent communication from the field and by making recommendations for necessary action.
- Carry out regular safety and security assessments in all CRS Sierra Leone facilities (offices, guesthouses and international staff houses) to identify gaps, recommend corrective actions and ensure compliance with minimum standard requirements.
- Assist in assessing field travel to high security risk destinations and make go/no-go recommendations.
- Organize orientation sessions for staff on the security policies and procedures in Sierra Leone. Provide appropriate security trainings, orientation briefings to all new employees, staff, visiting consultants and advisors.
- Represent CRS Sierra Leone at safety/security meetings, contributing to close collaboration with peer agencies around common safety and security management priorities. Provide recommendations for changes including adaption, program growth and approach to risk mitigation and management.
- Support the CRS Sierra Leone Admin-Security Manager to review and update Sierra Leone security documents on quarterly basis, in coordination with CRS Sierra Leone SLT. Ensure that updated documents.
are shared with staff and visitors and are posted on CRS Sierra Leone SharePoint page.
- Support the CRS Sierra Leone Admin-Security Manager to develop CRS Sierra Leone contingency plans including evacuation plans for all CRS Sierra Leone project locations and ensure that all staff are properly trained on how to implement the plans.
- Ensure that CRS Sierra Leone Country Program security management plans are relevant and constantly updated as appropriate and that all staff know their roles and responsibilities. Maintain an updated communication tree that is tested and functional.
- Support and communicate security procedures and processes with CRS staff based in Sierra Leone to ensure compliance with local regulations and procedures.
Travel – Must be willing and able to travel up to 25 %.
Knowledge, Skills, and Abilities
- Excellent planning, coordination, prioritization, and time management skills
- Excellent analytical skills with ability to make independent judgment and decisions, and problem solving skills and ability to make sound judgment and decisions.
- Ethical conduct in accordance with recognized professional and organizational codes of ethics
- Proactive, resourceful, solutions-oriented, and results-oriented
- Ability to work collaboratively.
- Demonstrated capacity to live and work in remote and insecure field locations with basic amenities, few or no other international staff, and adhere to a strict curfew and movement restrictions.
Preferred Qualifications
- Management experience a plus. Experience with an NGO preferred.
- Understanding of supply chain systems, including procurement, logistics and warehouse management experience preferred.
- Knowledge of multiple public donors’ regulations, including USAID, WFP and EU, a plus
- Staff management experience and abilities that are conducive to a learning environment a preferred.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Integrity
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Supervisory Responsibilities (if none, state none): Direct supervision of, Fleet Manager, Procurement Manager, Admin-Security Manager, Supply Chain Staff
Key Working Relationships:
Internal: Head of Operations, Country Finance Manager, Country Human Resources Manager, Country Information and Communication Technology Manager, WARO Supply Chain Insight Advisor, Admin-Security Manager, Risk and Compliance Manager, Regional operational leadership and advisors.
External: Logistics Cluster, vendors, and national, state, and local authorities.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.