Requirements Gathering & Analysis

• Collaborate with business stakeholders to understand and document requirements. Assist in analysing existing data flows, reports, and systems to identify gaps or improvement opportunities.
• Translate business requirements into clear and concise specifications.

2. Data Exploration & Validation

• Conduct exploratory data analysis to support requirements validation and stakeholder insights.
• Support profiling of datasets to assess data quality, completeness, and relevance.
• Assist in validating data against business rules to ensure accuracy and reliability.

3. Support for Reporting and Insights

• Support the preparation of dashboards, reports, and visualisations using tools such as Excel & Power BI.
• Help ensure business stakeholders understand the data outputs and are equipped to make informed decisions.

4. Documentation & Traceability

• Maintain a documentation repository for digital assets.
• Maintain detailed documentation of requirements. business rules, data flows, and mapping documents.
• Assist stakeholders with the building of business cases.

5. Testing & Implementation Support

• Assist in the user acceptance testing (UAT) process by developing test cases and validating data outputs.
• Help track and document testing issues and work with technical teams to resolve them.
• Support transition of use cases in Business As Usual (BAU) through facilitation of knowledge sharing sessions and user documentation.

6. Stakeholder Communication

• Engage with stakeholders to clarify requirements and provide status updates.
• Participate in meetings, workshops, and feedback sessions as a representative of the IA Digital and Data Governance team.
• Collaborate with the IA Digital and Data Governance team, internal technical and data teams, and external delivery partners.
• Promote a digital-first culture within the function.

7. Continuous Learning & Development

• Stay up to date with industry trends, tools, and methodologies.
• Participate in internal training and mentoring to build skills in business analysis and data modelling.

Experience / Requirements

• Solid knowledge of business analysis and data analysis concepts and principles
• Financial Services and/or Internal Audit experience preferred
• Proficiency in basic data visualisation tools (e.g., Power BI)
• Strong attention to detail and analytical thinking
• Results and output-orientated
• Ability to learn quickly
• Strong problem-solving skills
• Innovative and continuous improvement mindset
• Able to build effective working relationships with key stakeholders
• Excellent verbal and written communication skills
• Eagerness to learn and contribute in a fast-paced, digitally-driven environment
• Minimum 5 years business analysis experience

Education

• Matric
• Relevant business analyst qualification / certification

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)