Role purpose:
• Execute the Lending product portfolio as per the strategy aligned.
• Execute and manage Lending products roadmap.
• Stakeholder engagements
• Business intelligence
• Product Compliance
Key accountabilities
• Develop, execute and manage implementation of lending products adoption strategy. This include creation of tentative business case and ensuring objectives are meet.
• Drive day to day products initiatives as per the aligned strategy. This means to ensure customers are well engaged through BTL, ATL and Digital campaigns with regards to lending products.
• Bring about innovation of new Lending product to fit the market need and drive M-Pesa ambitions on digital lending space.
• Develop strong customer relationship strategy this includes design and deploy different initiatives to deliver customer growth and products revenue line growth.
• Develop, engage and execute new strategic partnership with financial institutions and other stakeholders with regards to lending products and services.
Key performance indicators
• Growth of services/product uptake by agreed percent.
• Accurate and timely delivery & execution of action plans, initiatives and new products.
• Growth of Lending portfolio as per aligned KIP’s this include both Disbursements and revenue.
Core competencies, knowledge and experience
• Solid influencing and negotiation skills.
• Strong understanding of all aspects of local markets and needs of customer.
• Excellent analytical and logical reasoning skills translated from consumer insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo
Must have technical/professional qualifications:
• 2 Years or more experience working in Digital Lending or Mobile Money or Banking/Financial Services preferably with experience of digital financial products
• Bachelor Degree in Commerce, Economics, Financial technology or related fields. Master’s Degree will be adding advantage.
• Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen.
• Build and maintain relationship with key stakeholders in the value chain.
• Strong knowledge of mobile money, Fintech and financial services most preferably Digital Lending.
• Project management knowledge and experience would be advantageous.
• Advanced Microsoft Excel and PowerPoint.
• Knowledgeable with MsQL and Database is a key adding advantage.
Skills
• Financial Reporting
• GAAP Application
• Accounting
• Regulations Maintenance
• Business Model Impact
• Governance and Policy Compliance
• Payments/Cash flow Management
• Finance Operations and Controls
• Incident Response
• Service Delivery
• Relationship and Stakeholder Management
• Cultural awareness
• Communication
• Business Partnering
• Change and Adaptability
• Billing
• Problem Solving




