Key Responsibilities:
IT Governance
• Lead the development, monitoring, review, and implementation of the IT policies,
procedures, processes and operational plans
• Provide professional support and advice to the Board, senior management and
colleagues and relevant Committees on matters related to ICT
• Ensure that the organisation’s business goals are aligned with ICT function goals
• Ensure that all stakeholders particularly the Board and senior management are
involved in the governance and management of ICT
• Coordinate the implementation of ICT Annual Work Plans
• Ensure that IT risks are properly identified and mitigated
• Provide a secure and protected IT Infrastructure
• Ensure that an appropriate and enabling IT environment is provided to all stakeholders
IT Service Management
• Ensure provision of service oriented IT systems
• Maintain a catalogue of IT services which can help improve service performance of
the University
IT Administration
• Manage the operations/activities of the Directorate
• Prepare annual budgets and manage financial resources allocated to the Directorate
• Participate in staff recruitment and undertake performance appraisals of staff in the
Directorate
• Prepare quarterly and annual operational performance reports of the Directorate
• Prepare periodic management reports on ICT activities for various Committees and
other internal and external stakeholders
• Participate in policy formulation and strategic management of the University as a
member of the Senate, Senate Committees, Management and other Committees.
IT Project Management
• Lead the development, review and implementation of the IT system
• Ensure that all IT projects are properly managed and implemented using approved
internal and international standards
• Ensure that all IT systems have an effective and monitored life cycle
Capacity Building/Training
• Contribute to staff development activities, particularly those related to open and
distance learning and ICT
• Conduct training workshops to promote awareness of, ownership, commitment and
adherence to ICT policies and standards
• Conduct research and consultancy in the areas of specialization
IT Performance Management
• Ensure IT investments are measured against IT performance
• Ensure Monitoring performance of IT services provided by the ICT function

Qualifications and Experience:
• Master’s degree in information technology or related field
• Certification in IT Governance such as COBIT, CEGIT, ISO 38000 etc.
• At least five years ICT managerial experience in a university or similar institution
• Should be abreast with the use of latest information and communications
technologies
• Exposure to ICT in education is an advantage
• At least two years experience managing IT Project management

Skills Requirements:
• Good communication skills, including good writing and oral skills
• Computer literate
• Excellent Time Management skills
• Negotiation skills
• Interpersonal skills
• Analytical skills
• Leadership skills
• Student-oriented
• Ability to keep confidential information
• Open to feedback.
• Innovative