We are seeking a Human Resources Director to provide operational leadership for Human Resources programs including employment, onboarding, compensation, benefits, employee relations, training, development, employee wellness, and retention of employees. She or He should be able to work with a variety of people and have exceptional communication skills. They will support the development, review, and modification of processes, procedures, and programs for human resource management that are in compliance with Rwandan Labor Law and Institute requirements.

RESPONSIBILITIES

• Collaborates with senior leadership to understand the organization’s goals and strategies related to staffing, recruiting, and retention.
• Ensures effective human resource programs including staff recruitment, orientation, onboarding, performance evaluation, compensation, career development, disciplinary matters, training, risk management and safety programs.
• Ensures employee credentials meet requirements for accreditation.
• Ensures employee HR data, including job descriptions, are up to date.
• Embodies and champions RICA’s Pillars and advises senior leadership on HR issues.
• Provides a leadership role for maintaining a positive campus culture which leads to satisfied and productive employees.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
• Works closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Promotes equality and diversity as part of the culture of the institute.
• Assumes responsibility for other HR initiatives including the development, expansion and implementation of an enhanced performance management and development schemes.
• Develop and implement programs to enhance employee engagement, motivation, and satisfaction, and monitor employee feedback and conduct regular surveys to gather insights for continuous improvement.
• Oversees and manages employee separations and coordinate applicable employee exit (offboarding) activities.
• Stay updated on labor Rwanda laws and regulations to ensure RICA’s human resources policies and practices are compliant.

MINIMUM QUALIFICATION

• A Bachelor’s Degree in Human Resources Management or related area.
• 5 years’ experience in a large and complex organization.
• Able to demonstrate tact, confidentiality, diplomacy, and culturally appropriate sensitivity when dealing with human resources issues.
• Extensive knowledge of current Rwanda labor laws and other Rwandan Laws relating to employment.
• Advanced organizational skills and capacity to handle multiple assignments and meet deadlines with attention to detail and quality.
• Ability to effectively work on a team in a complex, fast-paced environment.
• Computer skills in word processing, database, and spreadsheet programs; familiarity with BambooHR or other HR information management systems.
• Excellent communication and interpersonal skills.
• Fluency in Kinyarwanda and English.

PREFERRED QUALIFICATION

• A Master’s Degree.
• 7 years’ experience in a large and complex organization.
• A successful track record of working with professional/knowledge employees.
• An ability to innovate and apply HR best practice in a university environment.
• Experience in a higher education institution.