We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team in Jigawa.
Responsibilities Include:
- Identify opportunities to cross-sell and upsell banking products and services
- Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
- Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
- Customer acquisition
- Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
- Developing new relationships and managing existing ones
- Daily engagement with customers for deposit mobilization
- Salary accounts acquisition
- Booking of quality loans
- POS terminal deployment and driving of collection.
- Relationship management with all customers of the Bank
- Delivery of excellent customer services to customers
- Preparation of weekly and monthly performance review documents
- Responsible for managing the team members (Account officers and DSA)
Requirements
- Candidate should be a resident of Jigawa
- Bachelor’s degree in Business, Finance, or related field
- Proven experience in commercial banking
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- In-depth knowledge of banking products and services
- Minimum of 4-5 years of experience in a similar role
- Confidence and proficiency in personal banking operations
- Proven track record of successful client relationship management
- Strong analytical and problem-solving skills
If you meet these qualifications and are ready to take your career to the next level, we invite you to apply for this exciting opportunity. Join our dynamic team and contribute to the success of our Personal Banking Group!
Benefits
- Limitless Growth.
- Positive and Inclusive Work Environment.
- Tailored Rewards and Recognitions.
- Continuous learning environment.
- Health and Wellness Benefits.
