Responsibilities

• The Estate Manager will be responsible for the management and supervision of maintenance, gardening and domestic team on the estate to required standards, obtaining maximum productivity, efficiency, quality, service and upholding all aspects of compliance and quality standards and adhering to budget and required criteria This will include regular checks and assessments for maintenance, health, safety and security and liaising with the Line Manager, ensuring jobs are performed as they are required.
• Manage the day to day running of all aspects of the estate
• Manage routine domestic duties and general cleanliness in the estate
• Manage safety and security of estate key holder duties and liaising with security team
• Provide knowledge input and advice relating to all aspects of the estate management
• Carry out an agreed annual program of maintenance work in order to maintain the estate to the required standard
• Ensuring essential repairs, replacements are carried out as part of the maintenance programme
• Ensure that tasks are planned and carried out in accordance with requirements, to applicable standards and within prescribed time limits
• Maintain accurate records/documentation associated with your work report to Line Manager
• Immediately report problems / failures that may impact on the estate and/or its visitors, clients/customers to Line Manager
• Meet targets and contribute to those of the estate team as a whole
• Contribute towards the efficient running of the estate team
• Adhere to all estate policies and procedures
• Identify hazards, defects; to ensure compliance with applicable codes, law, working practices and health and safety
• Supervise, manage and direct the overall performance of the estate team
• Set an example for estate team members of commitment, work ethic and habits and personal character
• Responsibly use resources and control expenses to operate within budgetary controls
• Adhere to all estate policies and procedures
• Act as a property manager and resolve any issues that arise with properties.
• Representing the sellers in negotiation with prospective buyers;
• Vet prospective tenants by collecting references and carrying out credit checks;
• Collecting information about a property and arranging for photographs to be taken;
• Ensure properties meet legal and health and safety requirements, e.g. gas safety certificates;
• Advising clients and helping buyers to decide what they want to buy;

Qualifications & Skills

• A Bachelor’s Degree in Real Estate / Business Administration / Public Administration
• 3 – 5 years Experience as an Estate Manager
• Strong people skills
• Keen attention to detail
• Good leadership and management skills
• Extensive knowledge of spreadsheets and calculation software to be able to keep track of payroll, schedules and space management