Workatele

Executive Account Management at MTN , Yaoundé, Cameroon

MTN

Executive Account Management at MTN , Yaoundé, Cameroon

MTN

Full time Job

Date Posted: August 29, 2023

Application deadline:

Expired on: September 6, 2023 12:00am

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Job description

  1. • Search for new clients who could benefit from MTNC products in a designated sector of activity, size of company or region
  2. • Travel to visit potential clients
  3. • Establish new, and maintain existing relationships with customers
  4. • Manage and interpret customer requirements
  5. • Provide Account Plans for each account in order to provide consultation on products and services that would best serve customer needs
  6. Develop the overall sales strategy for a given account and ensure that all sales activity is compliant with the sales strategy
  7. • Continuously learn about products and become subject matter expert on products and services in the Business Services portfolio
  8. • Persuade clients that a product or service will best satisfy their needs
  9. • Calculate client quotations
  10. • Work on tenders launched by customers
  11. • Negotiate and terms and conditions of contracts
  12. • Negotiate and close sales by agreeing terms and conditions
  13. • Performs cost/benefit analysis while working on tenders’ offers
  14. • Prepare reports management (sectorial report, monthly/quarterly roadmap)
  15. • Meet regular sales targets
  16. • Record and maintain client contact data
  17. • Be presented in GSM, ICT/Data, Cloud & IT forums or any other business-related events to approach clients and present offers
  18. • Make technical presentations and demonstrate how a product will meet client needs
  19. • Liaise with other technical experts to gather additional knowledge/inputs where necessary to complete an offer
  20. • Be able understand client problems in order to provide the support team with the exact feedback on the issue facing by the client
  21. • Assist in the design of custom-made products
  22. • Provide training and produce support material to the client where necessary
  23. • Achieve sales targets as well as collections’ targets
  24. Ensure no loss of revenue/accounts in current data base 

RESPONSIBILITIES

  • Ability to work in a team;
  • Responsible for self-learning and development with guidance from the Manager;
  • Ensure cohesive working with the CoE;
  • Accountable for meeting and prioritising own targets / deadlines;
  • Provide information to the Manager on work accomplishments, individual / team challenges;
  • Review performance metric dashboards prepared on various performance metrics and provide input to the manager

QUALIFICATIONS

Specific Job Requirements:

Education / Business Degree:

  • ·Degree in telecommunications with a commercial related postgraduate degree or qualification is desirable
  • ·BSC in IT or Electrical Engineering
  • Additional commercial qualification preferred (B.Comm,)

Work Experience:

 • At least 3 years in selling to Large Organizations and/or SME/SMIs with minimum of 3 years in a sales position in the IT or telecommunication sector

  • • Min 3 years relevant industry experience with
  • • Min 3 years in enterprise products
  • • Experience in ICT and specifically Cloud solutions sales would be an advantage
  • Experience in supervising others is an advantage
  • Experience working in a medium organization

Training:

  • · Information Technology
  • · Data solutions
  • · Product Management
  • · Product and services training
  • · Solutions sales
  • · Sales and negotiations skills
  • · Leadership skills Training
  • · Induction to Marketing
  • · Relevant industry certifications in IT, security, and/or IP networking (e.g. ITILv3, CISSP, vendor-specific certifications)
  • · Financial analysis for non-financial

Knowledge:

  • • Sales skills
  • • Project management
  • • Market and industry knowledge
  • • New product development and management
  • • Telecoms industry, technology, products and services
  • • Managed networks
  • • Cloud computing
  • • Data center solutions
  • • IP communications
  • • Managed security
  • • Fixed-mobile convergence
  • • M2M
  • • People Management
  • • Planning and budgeting
  • • Knowledge of principles and methods of management
  • • Technical implementation and support
  • • Fluent in French and English (verbal and writing)
  • • MS Office”

Skills:

  • Interpersonal skills ·
  • • Communication skills ·
  • • Leadership skills ·
  • • Must be able to understand and apply the principles of change management
  • • Negotiations skills ·
  • • Must be able to manage multiple priorities simultaneously ·
  • • Active Listening ·
  • • Able to create enthusiasm and cooperation for projects ·
  • • Operations Analysis ·
  • • Customer service and time management skills ·
  • • Persuasion ·
  • • Social Perceptiveness ·
  • • Operations Analysis ·
  • • Critical Thinking
  • • Analytical Thinker
  • • Problem Solver
  • • Operational Value Creator
  • • Culture and Change Champion
  • • Supportive People Manager
  • • Relationship Manager
  • • Results Achiever
  • • Operationally Astute

Behavioral Qualities:

  • · Vital Behaviors: Complete candour, complete accountability, get it done, active collaboration
  • · Attention detail
  • · High level of management, creativity, innovation, prevision
  • · Open minded
  • · Service Orientation ·
  • · Persuasive
  • · Adaptability
  • · Reactive
  • · Strong ethics
  • · Ability to work with various groups of individuals and organizations ·
  • · Targets oriented
  • · Directs people
  • · Detail-oriented
  • · Manages time

Application deadline:

Expired on: September 6, 2023

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