1. • Search for new clients who could benefit from MTNC products in a designated sector of activity, size of company or region
2. • Travel to visit potential clients
3. • Establish new, and maintain existing relationships with customers
4. • Manage and interpret customer requirements
5. • Provide Account Plans for each account in order to provide consultation on products and services that would best serve customer needs
7. Develop the overall sales strategy for a given account and ensure that all sales activity is compliant with the sales strategy
8. • Continuously learn about products and become subject matter expert on products and services in the Business Services portfolio
9. • Persuade clients that a product or service will best satisfy their needs
10. • Calculate client quotations
11. • Work on tenders launched by customers
12. • Negotiate and terms and conditions of contracts
13. • Negotiate and close sales by agreeing terms and conditions
14. • Performs cost/benefit analysis while working on tenders’ offers
15. • Prepare reports management (sectorial report, monthly/quarterly roadmap)
16. • Meet regular sales targets
17. • Record and maintain client contact data
18. • Be presented in GSM, ICT/Data, Cloud & IT forums or any other business-related events to approach clients and present offers
19. • Make technical presentations and demonstrate how a product will meet client needs
20. • Liaise with other technical experts to gather additional knowledge/inputs where necessary to complete an offer
21. • Be able understand client problems in order to provide the support team with the exact feedback on the issue facing by the client
22. • Assist in the design of custom-made products
23. • Provide training and produce support material to the client where necessary
24. • Achieve sales targets as well as collections’ targets
25. Ensure no loss of revenue/accounts in current data base 

RESPONSIBILITIES

• Ability to work in a team;
• Responsible for self-learning and development with guidance from the Manager;
• Ensure cohesive working with the CoE;
• Accountable for meeting and prioritising own targets / deadlines;
• Provide information to the Manager on work accomplishments, individual / team challenges;
• Review performance metric dashboards prepared on various performance metrics and provide input to the manager

Specific Job Requirements:

Education / Business Degree:

• ·Degree in telecommunications with a commercial related postgraduate degree or qualification is desirable
• ·BSC in IT or Electrical Engineering
• Additional commercial qualification preferred (B.Comm,)

Work Experience:

 • At least 3 years in selling to Large Organizations and/or SME/SMIs with minimum of 3 years in a sales position in the IT or telecommunication sector

• • Min 3 years relevant industry experience with
• • Min 3 years in enterprise products
• • Experience in ICT and specifically Cloud solutions sales would be an advantage
• Experience in supervising others is an advantage
• Experience working in a medium organization

Training:

• · Information Technology
• · Data solutions
• · Product Management
• · Product and services training
• · Solutions sales
• · Sales and negotiations skills
• · Leadership skills Training
• · Induction to Marketing
• · Relevant industry certifications in IT, security, and/or IP networking (e.g. ITILv3, CISSP, vendor-specific certifications)
• · Financial analysis for non-financial

Knowledge:

• • Sales skills
• • Project management
• • Market and industry knowledge
• • New product development and management
• • Telecoms industry, technology, products and services
• • Managed networks
• • Cloud computing
• • Data center solutions
• • IP communications
• • Managed security
• • Fixed-mobile convergence
• • M2M
• • People Management
• • Planning and budgeting
• • Knowledge of principles and methods of management
• • Technical implementation and support
• • Fluent in French and English (verbal and writing)
• • MS Office”

Skills:

• Interpersonal skills ·
• • Communication skills ·
• • Leadership skills ·
• • Must be able to understand and apply the principles of change management
• • Negotiations skills ·
• • Must be able to manage multiple priorities simultaneously ·
• • Active Listening ·
• • Able to create enthusiasm and cooperation for projects ·
• • Operations Analysis ·
• • Customer service and time management skills ·
• • Persuasion ·
• • Social Perceptiveness ·
• • Operations Analysis ·
• • Critical Thinking
• • Analytical Thinker
• • Problem Solver
• • Operational Value Creator
• • Culture and Change Champion
• • Supportive People Manager
• • Relationship Manager
• • Results Achiever
• • Operationally Astute

Behavioral Qualities:

• · Vital Behaviors: Complete candour, complete accountability, get it done, active collaboration
• · Attention detail
• · High level of management, creativity, innovation, prevision
• · Open minded
• · Service Orientation ·
• · Persuasive
• · Adaptability
• · Reactive
• · Strong ethics
• · Ability to work with various groups of individuals and organizations ·
• · Targets oriented
• · Directs people
• · Detail-oriented
• · Manages time