To provide support to the Puma Western Africa COO, Puma Ghana GM, with all administrative functions.
Knowledge Skills and Abilities, Key Responsibilities:
Key Responsibilities:
- Manage W/A COO, and Puma Ghana GM’s diaries, including meeting rooms, VC’s and conference calls.
- Screen all incoming calls into the COO’s / GM’s office
- All travel arrangements for W/A COO, and Puma Ghana GM’s and any other employee.
- Manage all Board Executive travel matters whilst in Ghana
- Manage W/A COO, and Puma Ghana GM’s expense claims
- Guest services on behalf of W/A COO, and Puma Ghana GM’s
- Manage visa applications for W/A COO, and Puma Ghana GM’s and other staff on official travels
- Review of invoices for Puma Energy, if correct ensure invoice is sent to accounts for payment
- Flights
- Hotel
- Lunches / Dinners
- Visas
- Booking of transfers for guests
- Booking of lunches and dinners
- Coordinating large meetings for Trafigura and Puma Energy entities
- Providing letter of invitations various travelers for visa applications
- Handling of highly confidential information and ensuring all information is handled in a sensitive manner
- Hosting of large meetings such as GM’s meetings and Budget meetings (agendas, logistics, catering etc. for groups)
- Assisting with the coordination of the annual Christmas party
- Assisting with minutes of Leadership meetings.
- Balance conflicting priorities in order to manage workflow and meet critical deadlines
- Interact professionally with clients and associates at all times, interact with a variety of individuals in a courteous, professional manner
- Work as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting other departments
- Compiling presentations for different departments ensuring the look professional and to company standard
- Ad hoc private requests by W/A COO, and Puma Ghana GM’s and families.
Requirements:
- Full comprehension of office management systems and procedures
- Excellent knowledge of MS Office
- Proficiency in English
- Exemplary planning and time management skills
- Up-to-date with advancements in office gadgets and applications
- Ability to multitask and prioritize daily workload
- High level verbal and written communications skills
- Discretion and confidentiality
- High School degree; additional qualification as personal assistant would be considered an advantage
Experience:
Proven experience as an executive administrative assistant, senior executive assistant or in other secretarial position
A First degree in business administration or related qualifications
4/5 years of experience in handling a superior or similar role in a multi-cultural environment.
Ability to communicate in French shall be an advantage.
Skills:
Strong computer skills required:
MS Office and Word and PowerPoint in particular.
Competencies:
- Organizational and planning skills
- Communication skills
- Information gathering and monitoring skills
- Problem analysis and problem-solving skills
- Judgment and decision-making ability
- Initiative
- Confidentiality
- Team member
- Attention to detail and accuracy
- Adaptability
Key Relationships and Department Overview:
Internal – Puma W/A COO, Puma Regional COO, Ghana GM / Ghana Leadership
External – Embassies/ Hotels / Airline Agents




