Workatele

Field Officer at GiveDirectly (GD), Kiryandongo, Uganda

GiveDirectly (GD)

Field Officer at GiveDirectly (GD), Kiryandongo, Uganda

GiveDirectly (GD)

Full time Job

Date Posted: November 14, 2024

Application deadline:

Expired on: November 20, 2024 5:00pm

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Job description

Core responsibilities by team:

Census team

  • Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions.
  • Explain GiveDirectly’s program to eligible households
  • Meet with the village elder and guides to understand village boundaries
  • Coordinating with team members, visit every household in the village, excluding none
  • Complete census surveys using TaroWorks with accurate data

Registration team 

  • Provide cell phones and SIM cards as necessary
  • Ensure someone in the household is ready to operate the phone to access transfers
  • Identify and eliminate ineligible households
  • Complete surveys using Taroworks with accurate data
  • Reinforce information about GiveDirectly’s program to eligible households
  • Explain safety and readiness information to recipients
  • Ensure someone in the household is ready to operate the phone to access transfers
  • Identify and eliminate ineligible households
  • Complete surveys using Taroworks and Commcare with accurate data

Follow-up team

  • Follow up surveys: call recipients and administer a survey over the phone to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems; in some cases, may need go to the field administer the follow-up survey
  • Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary
  • Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call the recipients and advise them on how to register
  • Adverse Events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc.

A Field Officer will be a member of one of these teams and may rotate between them depending on the organization’s needs.

Desired qualifications:

  • Language requirement: Sudanese Arabic (mandatory). Other preferred languages: Juba Arabic, Dinka, Nuer.
  • Previous working experience in Humanitarian sector ( at least 1 year)
  • Computer and mobile device data entry ability or experience (Taro works, commcare, Salesforce, Google suit package )
  • Empathy, honesty, and the highest standards of integrity
  • Strong interest in advancing the distinctive values and mission of GiveDirectly
  • Patience and good judgment in resolving recipient problems
  • Possess at minimum a diploma and/or degree in relevant fields
  • Previous working experience in the field with vulnerable communities (1-2 years minimum)
  • Physical fitness and ability to cope with difficult weather conditions or terrain

Application deadline:

Expired on: November 20, 2024

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