- Ensure energy uptime and power availability at sites by monitoring the system and quickly diagnosing and solving technical issues.
- Support the setup of new hubs, ensure connectivity, and perform routine hub energy system maintenance. You will either travel to the hubs or remotely troubleshoot and resolve issues.
- Overseeing the installation and configuration of solar panels, electrical wiring, and associated equipment.
- Manage technical operations and swiftly resolving issues at the regional level. As an Field Service Engineer, your focus will be on maintaining robust technical systems to guarantee uninterrupted power at sites and optimal energy uptime at our hubs.
- Own and manage energy uptime, optimizing system performance, troubleshooting and repairing technical issues, and driving continuous improvement through data analysis, reporting, and collaboration. The ideal candidate is someone with a strong technical/engineering background, capable of multitasking, taking initiative and working in a fast-paced environment.
- Collaborate with Jaza Stars and the data team to diagnose and resolve technical challenges.
- Document field activities and keep accurate Hub Equipment and product component inventory records.
- Regularly prepare reports on hub health and other technical issues, to be submitted to the Regional Service Engineer.
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Qualifications
Bachelor degree in Electrical Engineering or related field●
Proven expertise in and a deep understanding of installing or ensuring uptime of energy systems. Ideally, this includes work with both diesel and solar systems.
Minimum of 2-3 years of technical/engineering experience within the telecommunications/energy industry or related sectors.
Strong analytical and problem-solving skills with the ability to identify and implement solutions to complex technical challenges. Strong commitment to safety and compliance with HSE standards.
Proficiency with data analysis tools and reporting software including MS Office suite and Google products.
Ability to work independently and effectively in a team environment. ● Passion for our mission of increasing energy access.
Open to learning and tech-savvy.
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