Wärtsilä Eastern Africa Limited was established in August 1997 to market and sell power plants and marine Engines in the Eastern Africa Region. (Kenya, Tanzania, Uganda, Eritrea, Rwanda, Seychelles, Ethiopia, Burundi, Republic of Sudan and Republic of South Sudan).
We are now looking for a Field Service Technicians to join our Africa Operational Organization based in Cape Town – South Africa; Mozambique and Kenya
Your role and responsibilities:
As a Field Service Technicians, your daily duties include but are not limited to:
- Perform maintenance and repair jobs in relation to other products of Wärtsilä corporation
- Fulfil tasks given by the Field Service Team Leader
- Use & maintain shop & field tools in accordance with good mechanical-work practices
- Prepare & submit parts requisitions as required
- Maintain current individual time sheets & expense records to support the timely invoicing of jobs to customers
- Maintain a professional appearance & conduct
- Maintain the quality & efficiency of mechanical work performed (as measured by warranty costs), & in accordance with manufacturers specifications & ISO procedures
- Accurate & timely care of Wärtsilä specialty tools (field & shop) used to perform service work
- Ensure customer satisfaction with job performance through positive interactions with customers
- Conform with & abide by all regulations, policies, work procedures & instructions
- Conform to all safety rules & use of all appropriate safety equipment
- Adopt a pleasant, adaptable attitude to assist Company staff with any “ad-hoc” duties that may be required
- Submit accurate and high-quality service work reports within 48 hours of returning home from assigned jobs
- Promote Wärtsilä Products and Services.
Requirements for the position:
- Qualification: Qualification/trade certificate relevant to the industry and position
- Experience: 3-5 years in a similar position with value adding experience
- Must reside in Kenya, Mozambique and Cape town– willing to relocate
