Role You Will

Safety and Regulatory / Policy Compliance

• Adhere to Newmont Regional Occupational Health and Safety policy and procedures.
• Consistently demonstrate and encourage safe work practices.
• Support regulatory and corporate compliance initiatives as they pertain to information and content assets.
• Promote and comply with Newmont goals and values.

Incident Management

• Provide support for infrastructure and fleet management wireless system and remote devices.
• Ensure availability of a two-way radio communication service in our operational areas.
• Provide level 1 and 2 system support for incidents and provide resolution, where appropriate escalate to the supervisor.
• Execute change for field technology services and related equipment.
• Track related technology issues, coordinate resolution, and assist in driving issues to closure.

Request Fulfilment

• Provide support for two-way radio programming requests.
• Configure and activate additional services on two-way radio system, fleet management system, Blast PED, Telemetry and GPS Augmentation.
• Facilitate and if required install and configure onboard equipment requests (such as Jigsaw, Pitram, Fatigue, Collision detection etc.)

Asset Management

• Manage operational technology network and computing assets e.g., jigsaw, pitram, access points etc.)
• Work with service providers to provide timely repair and system maintenance.
• Ensure all necessary safety procedures are followed during technology support.
• Ensure equipment inventory and design documentation are always updated.
   Your Training, Skills & Experience Checklist

Formal Qualification (including Professional Registrations):

• Bachelor of Science degree in Computer Science / Information Technology / Engineering or the equivalent.

Additional Knowledge:

• Understanding of ITIL Cross functional management process.
• Broad knowledge of all technology considerations (performance, scalability, maintainability, deployment, operations, technology infrastructure).
• Knowledge of emerging technologies.

Experience:

• Between 3 to 5 years’ work experience in technical roles including Technology Management.
• Customer relationship experience.

Technical Skills:

• Problem-solving skills.
• Communication (written and verbal) and interpersonal skills.
• Advanced computer literacy skills – MS Office (Word, Excel, PowerPoint, and Outlook).
• Networking and infrastructure skills.
• Advanced planning, organizing and prioritizing skills.
• Assessment skills.
• Incident management skills.

Behavioural Attributes:

• Professional.
• Integrity.
• Confidentiality.
• Reliable.
• Adaptable.
• Continuous learning.
   Working Conditions

The position is located at our Akyem site.

The incumbent will be required to travel as and when needed.