The ICRC Air Operations Manager is responsible for managing ICRC chartered, leased or owned aircraft in a cost-effective, safe and efficient manner. This role involves coordinating the activities of the aircraft, crew, ICRC staff, passengers and cargo within an ICRC mission to optimize the use of resources. Ensuring that flights are carried out safely, even in often dangerous environments, with all necessary authorizations, is a crucial aspect of this role.

Functional Assignments
Manage the operations of ICRC chartered, leased or owned aircraft in a cost-effective, safe and efficient manner, in accordance with ICRC standard operating procedures (SOPs).

Coordinates the activities of aircraft, crews, ICRC staff, passengers and cargo to optimize the use of resources in the assigned area.

Ensure flight safety – even in hazardous environments – by obtaining and documenting all necessary authorizations and safety guarantees.

He oversees payload calculation, fuel planning, flight monitoring and in-flight support.

Monitor contracted aircraft operators to ensure they comply with the requirements of the charter agreement.

Establish standard operating procedures and a search and rescue contingency plan in close cooperation with the aircraft operator in the region; control and supervise flight operations in accordance with the International Civil Aviation Organization guidelines for flight operations officers/flight dispatchers contained in Annex 6, Chapters 4 and 10 of the Convention on International Civil Aviation and the operational control responsibility delegated to the IRC under the agreement with the contracted operator.

Supervises contracted crew members, flight operations officers and other flight officers; trains ICRC staff in certain procedures, particularly in matters of security.

Mitigate risks by performing controls assigned to this role, as described in the Logistics Risk and Controls Matrix.

Certifications, training and experience required.

License or certification as a flight dispatcher, commercial pilot or air traffic controller.

Fluency in English (ICAO level 4); French skills required (level C1).

Current IATA Dangerous Goods Regulation (DGR) certification.

Knowledge of aviation safety management and quality control systems.

Familiarity with word processing and spreadsheet software.

At least 10 years of professional experience as a flight dispatcher, air traffic controller or commercial pilot.

Desired profile and skills

Knowledge of another ICRC working language used in the field (Spanish, Arabic or Russian) is a major asset. 

Commitment to the ICRC’s humanitarian mandate

General technical knowledge and a strong interest in aeronautical activities.

Ability to lead a multicultural team

Ability to work under pressure in a hazardous environment.

Team spirit

Responsible and well organized