Key Accountabilities

• To investigate cases of criminal, fraudulent and security related incidents, examining appropriate records and documentation, interviewing all relevant parties internally and externally and reporting findings to management.
• Assist the business in confirmation of identification documents used in applications.
• To produce witness statements and submit case papers to the enforcement agencies to pursue prosecutions against perpetrators.
• To assist in the bonding of witnesses which involves, taking through the witnesses through the court process/statements
• To attend court in criminal cases where suspects have been arraigned before court.
• To attend court in civil cases where the bank has sued for recoveries and or sued by customers.
• Conducting research through the internet, newspapers, and fraud journals on emerging fraud trends in the industry.
• Attend to Warrants to investigate accounts served on the bank from law enforcement agencies
• Maintaining effective liaison with enforcement agencies and external fraud investigators within the industry.
• Liaise with other fraud teams within the industry to collate and share intelligence as appropriate.
• Conduct merchant visits at the request of the acquiring team or pursuant to investigations.
• Assist the business outlets in responding to queries which are fraud related
• Attend to requests from foreign embassies/missions on verification of bank documents.
• Assist in Audit programs that may be performed in the department.
• Assist in staff pre-employment screening process.
• Support business in disciplinary hearings.

Case Management

• To maintain case files and central investigations database to operational standards.
• To attend progress meetings with investigation teams/management
• Develop own skills from training and work experience.
• Participate in production of weekly, Monthly and ad hoc MIs as appropriate.
• Ensure credible information is provided for MIs produced by Forensic Investigations and Recoveries.
• Support the Fraud Management Team in the Fraud Awareness Campaigns

Operational Requirements

• Inform management of any system, tool or equipment that is not available to perform daily task.
• Ensure that strict access control to Forensic premises and documents is exercised and ensure adherence to the Clean Desk Policy.
• Participate in and contribute to required office / stakeholder meetings.

Recoveries

• Ensure that lawful processes are followed to recover fraud losses.
• The following tools should be employed to make recoveries:

– Acknowledgment of Debt

– Indemnities are served to other banks

– Application of compensation at courts

        – Assist in asset tracing.

Qualifications

• First degree in Law / Accounting; Diploma in Forensics Investigations/Criminology or equivalent or 5 years’ experience in an established investigations practice
• Professional Qualifications like CFE.

Experience

• 3 years of relevant work experience.

Knowledge & Skills

• Good understanding of criminal law and other facets of Criminal Justice System.
• Relationship management and networking.
• Strong analytical skills and attention to detail.
• Working knowledge of risk management disciplines and processes. Ability to work under pressure.
• Report writing and communication skills – verbal and written.