Key Duties and Responsibilities
- Ensure the company rules, policies and standard operating procedures are always followed by everyone
- Identify hazards and security risks in the warehouse and raise them to management for necessary action
- Conduct third-party vehicle inspections on a weekly basis and maintain records for the same.
- Reconcile all TRQs as will be shared from HQ against WH records and submit reports on any matters arising on a daily basis.
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
- Investigate known or suspected internal & external theft, or vendor fraud
- Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
- Testify in civil or criminal court proceedings when called upon by management
- Conduct WH audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
- Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
- Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action
- Random audits of Expiries/Damages and recovering from the one responsible
- Report all unethical behaviour in the warehouse to the company’s top management.
- Assure compliance to Environmental, Occupational Health & Safety and any identified requirements; compliance to all laid down Fulfillment SOPs and associated business processes.
- Develop and present reports on inventory accuracy, order fulfillment for the market
Minimum Requirements
- A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment;
- At least 2 years experience in a Supervisory role;
- Bachelor’s degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Accounting and Analytics;
- Professional qualifications will be an added advantage;
- Knowledge of inventory and supply chain management;
- Tech Savvy and proficiency in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
- Membership in an appropriate professional body is an added advantage;
- Physical stamina, ability to work long hours on one’s feet;
- Excellent organization and efficient time-management skills;
- Strong verbal and written communication skills;
- Ability to meet deadlines and work well under pressure;
- Experience in an FMCG or Retail background is preferred;
- Demonstrated experience handling route planning and mapping to yield maximum returns
- An open-minded professional who pays keen attention to detail.
- At home with numbers and frameworks. Strong numerical, data and root cause analysis skills;
- Calm under pressure; able to prioritize multiple competing demands.
- A people person who’s passionate about coaching diverse functional frontline team members to deliver stretch targets.
- Always learning; passionate about lean thinking and principles.
Competencies:
- Operational Excellence;
- Analytical Mindset;
- Problem Solving;
- Attention to Detail;
- People Management;
-
Tech Savvy.