MTN-Uganda is the leading telecommunications Company in Uganda, providing mobile, fixed/wireless data, internet and mobile financial services. 

MTN is an equal opportunity employer and is currently expanding and is seeking to recruit competent individuals to fill the following vacant Position of General Manager-Human Resources.

The position reports to the Chief Executive Officer 

Main Purpose of the Job:

The mission is to develop, manage and supervise the implementation of Human Resources Strategy, Policy programmes and procedures related to recruitment, employee relations, staff training and development, Talent performance management, compensation and benefits structure and to ensure that these policies and procedures are properly implemented throughout MTN-Uganda.

Prime responsibilities of the position:

• Develops, implements and manages Human Resources policies, procedures, systems and programmes for MTN-Uganda.
• Advises and represents Management on employee matters and issues.
• Participates in Policy discussion and decisions and ensures uniform HR policy applications by all divisions in MTN-Uganda.
• Ensures MTN-U is operating in accordance with Uganda Labor laws and MTN Group general terms and conditions of service of expatriate staff.
• Counsel employees on their terms and conditions of service, problems and grievances. Ensures employee discipline among he organization’s staff. Handles employee complaints and ensures that there is a formal process for resolution.
• Liaise with other management staff on issues relating to Human Resources and oversees the recruitment of MTN Uganda staff as required.
• Oversees the Recruitment process and also ensures the processing of work permits for expatriate staff.
• Develop and Implement Human Resources Department’s annual Strategic objectives and plans in alignment with the overall Company Business Plan.
• Reviews periodic salary and benefits survey, develops and monitors Remuneration and benefit packages based on market benchmarks.
• Develops, implements and manages MTN Uganda Talent Performance Management system and recommends changes in line with the evolving Organization.
• Develops and Manages the Leadership Talent Management Programmes to ensure staff development, growth and Succession Management.
• Develop the Company’s staff cost budgets and ensure effective cost management and utilization of the Budgets.
• Conducts internal Staff sustainable engagement surveys to get feedback which will be utilized to improve workplace conditions and practices.
• Participates as a member of the Board HR and Remuneration Committee. 

Required Academic qualifications, Knowledge and Experience:

Education:

• Bachelor’s degree in in Humanities, Psychology, Social Work & Social Administration.
• Master’s degree with a Major in Human Resources or Organization Development.

• HRD certification.

Experience:

• 7-10 year’s experience in Human Resources Management with significant experience at Senior Executive level.

• Telecommunications experience is an added advantage.

• Demonstrated ability to drive cross-functional collaboration and lead teams toward successful outcomes.

• Project management expertise with a focus on delivering results on time and within budget.

• Proficiency in data analysis and using insights to inform strategic HR decisions.

• Worked across diverse cultures and geographies.

• Self-driven and ability to motivate a fast-paced team.

Competencies:

Functional Knowledge:

• Sound understanding of the telecom environment.
• Understanding of the Uganda Labor Employment laws.
• Leadership development training.
• Business Planning and Analysis.
• Knowledge of the ICT industry and bench marketing practices.
• Customer satisfaction measurement.
• Stakeholder Relationship management.

  Skills:

• Ability to design and implement guidelines and standards associated with good governance.
• Leadership and people management skills.
• Negotiation skills.
• Organizational Agility skills.
• Planning and Budgeting.
• Policy design and development.
• Problem solving.
• Project management.
• Project planning and control.
• Resource management.
• Risk management.
• Conflict Management.
• Executive Presentation.

Behavioral qualities:

• Analytical.
• Assertive
• Attention to detail.
• Conceptual thinking.
• Conflict management.
• Decision making.
• Influencing.
• Performance excellence.
• Planning and organizing.
• Problem solving skills.
• Results/Goal oriented.
• Solution providing.
• Strategic thinking.
• Adaptable.
• Analytical.
• Organized and methodical.
• Culturally aware.
• Emotional Maturity.
• Innovation. 
• Integrity.
• Result Oriented.
• Team Player.