Key Responsibilities
The Advisor will foster a proactive, pragmatic risk management culture. This involves
collaborating with various departments and country offices to align safety and security
strategies with programmatic and operational objectives, ensuring the protection of staff and
program participants while facilitating programs’ successful delivery in diverse and
challenging environments.
Overarching
• Advise on the ongoing development and implementation of global safety and security
policies, systems, procedures, training and tools for the organization.
• Work with key stakeholders to integrate safety and security risk management strategies
into program design, budgets and implementation.
• Develop staff capacity across the organization to identify safety and security risks, adapt
to changes in circumstances, and respond when there is an incident, with a focus on
training support for staff.

Advise and liaise with senior stakeholders when managing serious incidents.
• Lead Global Safety & Security Working Group to develop global policies and/or optimize
systems and procedures.
• Build and manage a network of Safety & Security Focal Points in-country.
• Model collaboration for your matrixed team: effectively consult and inform colleagues to
maximize efficiency and knowledge sharing and integrate guidance and direction from
subject matter experts in your department and elsewhere in the global organization to
maximize performance.
• Work with staff to achieve goals and ensure accountability to beneficiaries, partners,
colleagues, and donors by providing ongoing feedback in a context of mutualrespect.
Security Analysis
• Stay informed and abreast of each region, monitor threats, track trends in our
operational and security context. Track incidents, report on trends.
• Conduct safety & security risk assessments. Maintain maps on operating locations.
• Review and produce variety of security analysis for staff.
• Partner with Director of Operations to maintain global safety and security risk register.
Country Safety & Security Support
• Review and edit safety, security and risk mitigation resources for Country Offices,
including country office security plans, visitor guides, election mitigation plans, local
protocols, security presentations, etc.
• Conduct and/or support risk assessments (site security, project areas, etc) and ensure
adequate mitigation measures.
• Ensure local travel protocols are in place, including movement tracking, go/no go
protocols and communication check-in procedures.
• Strengthen vehicle maintenance and safety protocols, support offices in ensuring
vehicles are well equipped and prepared for field travel.
• Train and support country staff on standard operating procedures and general incident
protocols. Monitor and improve compliance with annual country self-certification.
• Continue to build robust toolbox of security resources for Country Offices.
• Laise with country team to ensure adequate site security, including site assessments.
Travel Safety & Security Support
• Provide travel safety and security briefings.
• Collaborate with Director, Operations to provide staff with resources related to various
travel emergency security supports and protocols, such as International SOS.
• Recommend, develop and implement various travel protocols.
Incident & Crisis Management and Business Continuity Planning
• Provide support for day-to-day security incidents affecting Helen Keller staff and assets,
escalating when necessary. Maintain effective security incident report mechanism.
• Support Country Offices to maintain and update their Country Incident Management
Team protocols and periodically train relevant staff on the plan.
• With the Director, Operations, maintain global crisis management plan. Coordinate
training, including annual Crisis Management Training.
• Collaborate with Director, Operations to maintain business continuity plan for countries

Training & Awareness
• Continue to develop/identify and promote training for staff on security preparedness
protocols, including crisis and incident management, first aid, hostile environment
training, travel preparation, incident reporting, and other related requirements.
• Manage the procurement process for external service providers on various aspects of
security related training (HEAT, first aid, safe driving etc..).
Networking & Relationships
• Continually engage with security industry leaders and other appropriate external
expertise in the development of emerging best practices.
• Liaise with S&S counterparts at NGOs, international and diplomatic institutions, private
and governmental sectors to maintain a strong understanding of local risk andcontext.
Other
• Provide support and guidance for US security management, including NY Global office
and US Vision Program. Including general crime and safety violence, de-escalationand
active shooter protocols.
• Provide support for proposal development as it relates to security, including location
assessment, security training needs and budgeting for security.
• Support Director, Operations to ensure adequate insurances.
• Establish security dashboard. Maintain Safety & Security Hub on internal intranet.
• Recommend updates to policies and procedures, as needed, to incorporate duty of care
best practices, and comply with UN, host, federal government, and other requirements
such as COVID-19 protocols.
• Collaborate on other projects as assigned.
Competencies
• Experience liaising with international, diplomatic, governmental, and localauthorities,
including security networks.
• Experience developing safety and security protocols and procedures, supporting
implementation across diverse stakeholders.
• Able to consolidate intelligence to produce threat assessments and recommendations.
• Experience in crisis and incident management for INGOs.
• Fluent in English; French language skills strongly preferred. Ability to write clear, well
organized business documents in either English or French.
• An ability to work in challenging and changing environments, to find solutions to
emerging challenges, and maintain balance when under stress.
• Excellent interpersonal skills and emotional intelligence, including the ability to exercise
diplomacy and tact, and to communicate effectively across cultures as demonstrated
through previous roles that required crisis management.
• Experience in a training and/or facilitation role delivering content to diverse audiences.
• Collaborative, flexible and solution-oriented.
• Demonstrable respect for all persons regardless of religion, ethnicity, class or gender,
with a high comfort level working in a diverse environment with a demonstrated
commitment to high professional ethical standards.

Personal commitment to Helen Keller’s mission and goals and the values embodied by
our co-founder: courage, integrity, rigor and compassion.
• Ability and willingness to:
o flex work hours to accommodate multiple time zones, as needed.
o travel at least 30% to visit programs; this includes travel to higher risk locations
with minimal notice.
Qualifications
• At least seven years of security management experience, ideally with an international
organization, global non-governmental organization, national institution; plus a
Bachelor’s Degree and security management and/or project management.
certifications; or equivalent combination of education and experience.