What makes our ride unique? 

Our culture and strong values. 

We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!

We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations – we see them as a gift!

We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!).

We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

Our career development philosophy. 

We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.

We take ownership of our career development. We don’t believe in linear and predictable career paths – we create the job of our dreams!

We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good. 

Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.

We invest in doing good by dedicating time and resources into social and environmental initiatives.

We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

THE JOURNEY

Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city

Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers

Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports

Be responsible for all documentation and contracts of Glovers in the city

Be there for the Glovers when they need support

Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand

Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager

Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs

Communicate effectively with the local Operations Manager on customer support processes and operations

Improve processes on behalf of Glovers through projects (when necessary)

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

Have previous experience in on-demand fleet management

Good communicator with ability and agility to solve problems

Being highly motivated to work for a fast-growing startup

Basic Excel and Data Interpretation Skills

Enjoy learning and adapting to new technologies

Have initiative, be proactive and autonomous – Glovo is also yours!

Have good energy and like what you do, even on bad days

University degree

Fluent in English

An empathetic, inclusive and curious attitude