Support testing of IT general controls (ITGCs), application controls, and cybersecurity measures.

• Assist in periodic review of activity logs / audit trails of the various bank IT systems and privileged accounts. • Assist in Organizing and conducting system user access reviews and recertification on a quarterly basis. • Assist with system risk assessments as per the Risk Management workplan.

• Support the Manager IT Risk in checking and ensuring closure of technology related Audit issues.

• Support the manager in coordinating IT Risk awareness in the bank through forums, training sessions etc.

• Support in conducting Risk Assessments for ongoing projects.

• Stay updated on emerging technologies and cybersecurity trends.

Key Result Areas: 1. Perform any other duties as assigned by risk management from time to time. Financial Responsibility: N/A

Person Specifications Education & Training External – N/A Job Purpose: Graduate Trainee – Software Developer Department: Business Technology Reports To: Manager Innovation & Business Automation Direct Reports: Direct – None Indirect – None Interacts/Interfaces with: Internal – BT Team – Business & Operations External – Technology Vendors & Service providers Job Purpose:

• The trainee supports the design, development, implementation and maintenance of existing information systems as well as new business applications and digital solutions. Through training and mentorship, the trainee will develop technical skills to support the bank’s digital transformation.

• The trainee will gain exposure to banking technologies, agile development, and cybersecurity best practices. The trainee will collaborate with teams to analyse requirements, contribute to projects, and implement technology-driven solutions.

Key Result Areas:

1. Assist in the design, coding, testing, and debugging of Business applications under the supervision of experienced developers.

This includes writing clean and efficient code using programming languages such as Java, Python, or C#, developing new features, and ensuring the scalability and reliability of software. The role involves working with various frameworks and tools to enhance software performance while adhering to coding best practices and industry standards.

2. Participate in different phases of testing, including integration testing, and user acceptance testing (UAT), to ensure software meets business and security standards.

This includes developing test cases, executing test plans, documenting issues, and assisting in fixing defects.

3. Work closely with other key stakeholders across the Bank to develop and implement digital solutions. The trainee will participate in project meetings, contribute technical insights, and engage in problem-solving discussions.

4. Staying updated with emerging technologies, best practices, and industry trends is a key part of the role. The trainee will explore new programming languages, frameworks, and tools to improve development processes. Additionally, they will participate in innovation initiatives within the bank, contributing fresh ideas and solutions that enhance banking services through technology. 5. Assist in preparing technical documentation, system reports, and user guides to ensure proper record-keeping and compliance. Responsibilities include documenting software development processes, maintaining clear records of system updates, and preparing reports for stakeholders. 6. Support the implementation of secure coding practices and ensure software development aligns with cybersecurity and regulatory standards. This includes learning about security protocols, assisting in compliance audits, and applying best practices to protect customer data and banking transactions. 7. Gain hands-on experience in managing databases, retrieving data, and optimizing database performance for different solutions developed. This includes learning to design, query, and maintain relational and non-relational databases, as well as assisting in data migration and integration tasks. 8. Contribute to Housing Finance Bank’s digital initiatives by developing and enhancing digital banking solutions, including mobile applications and online platforms. The trainee will also assist in automating manual processes, improving operational efficiency, and exploring emerging technologies such as AI and data analytics. Their contributions will support the bank’s efforts to enhance customer experience. Financial Responsibility:

1. Contribute to controlling costs to within agreed system development & programming budget.

2. Contribute to the development of cost effective and innovative business automated solutions. Person Specifications Education & Training:

1. Minimum of bachelor’s degree in Software Engineering, Computer Science, IT, Engineering, or any IT-related discipline having obtained at least a first class or second-class upper degree and graduated by January 2025. 2. Any other certification would be added advantage. Skills & Experience: • Basic proficiency in languages such as Java, Python, C#, or JavaScript, with a willingness to learn and improve coding skills.

• Basic Understanding of software development life cycle (SDLC), version control (e.g., Git), and agile methodologies. • Ability to analyse issues, troubleshoot software bugs, and apply logical thinking to develop efficient solutions.

• Basic knowledge of database systems like MySQL, PostgreSQL including writing and optimizing queries.

• Ability to work effectively in a team, communicate technical ideas clearly, and collaborate with different stakeholders.

• Openness to learning new technologies, frameworks, and banking-specific software solutions.

• Ability to prioritize tasks, meet deadlines, and manage multiple assignments efficiently in a fast-paced environment. Business Behaviours

1. Customer service skills

2. Superior organization and communication skills, both verbal and written 3. Attention to detail

4. Positive and constructive attitude towards work

5. Good judgement

6. Ability to meet deadlines without close supervision 7. Commitment to quality

8. Impeccable integrity Graduate Trainee – IT Applications Department: Business Technology Reports To: Manager IT Applications Direct Reports: Direct – None Indirect – None

• To provide day to day level one support for all bank core applications and any other Applications that support Mission Critical Business Processes and ensure that business cycles are performed in accordance with the policies and operating procedures of the Bank. Key Result Areas:

• Carryout daily applications and systems checks and prepare checklists for review by the applications manager.

• Provide level one support for all applications and databases ensuring optimal uptime and availability of services, reporting and fixing errors with services provided.

• Support in testing, installing, managing and upgrading of applications and databases.

• Prepare weekly and monthly weekly and monthly performance reports for systems

• Perform close of business processes in line with operating policies and procedures. Financial Responsibility: None Person Specifications Education & Training:

1. Bachelor of Computer Science/ Information Technology/ Information Systems or related field having obtained at least a first class or second-class upper degree and graduated by January 2025. Skills & Experience: • Graduated with a bachelor’s degree within the last one year • Understanding of Microsoft SQL and Oracle database.

• Application Integration experience

• Web servers’ knowledge. Business Behaviours:

1. Customer service skills 2. Superior organization and communication skills, both verbal and written 3. Attention to detail

4. Positive and constructive attitude towards work

5. Good judgement 6. Ability to meet deadlines without close supervision

7. Commitment to quality 8. Impeccable integrity Graduate Trainee – IT Networks & Infrastructure Department: Business Technology Reports To: Manager IT Infrastructure & Networks Direct Reports: Direct – None Indirect – None Interacts/Interfaces with: Internal – All Staff (Key Users) External – External Services Vendors Job Purpose:

• This role provides hands-on experience to build technical skills in supporting Networks and Infrastructure while ensuring Availability, Confidentiality and Integrity of the Systems.

Key Result Areas:

1. Customer service skills 2. Superior organization and communication skills, both verbal and written

3. Attention to detail

4. Positive and constructive attitude towards work

5. Good judgement 6. Ability to meet deadlines without close supervision

7. Commitment to quality 8. Impeccable integrity Graduate Trainee – IT Services Department: Business Technology Reports To: Manager IT Services Direct Reports: Direct – None Indirect – None Interacts/Interfaces with: Internal – All Bank Staff (Head Office and Branches) External – IT vendors and consultants Job Purpose:

• To Provide 1st Line support to the Bank internal users in a re-active and pro-active manner for incidents, service requests and change requests logged with the Business Technology department. Key Result Areas: Skills & Experience

1. Bachelor’s degree in computer science, Information Systems/Technology, Cyber Security or related field having obtained at least a first class or second-class upper degree and graduated by January 2025. 2. Basic understanding of IT risk, cybersecurity, core information system domains such as Networks, Databases, Operating systems & Infrastructure, Active Directory and General Computer applications.

3. Any level at a Professional Certification for Information Systems Audit/Security/Risk such as CISA, CISM, CISSP, CEH will be of added advantage. • Good report writing skills.

• Good analytical skills Business Behaviours

• Strong interpersonal skills and a good team player.

• Outstanding, analytical, quantitative, problem solving and organizational skills.

• Good negotiation skills.

• Good Communication skills both verbal and written.

• Personal commitment to meet or exceed all targets and objectives.

• Utmost professional integrity.

• Demonstrated ability to execute and deliver under challenging circumstances.

• Willingness to learn and develop new skills.