JOB PURPOSE
§ The role holder is responsible for overseeing the strategic growth, management, and distribution of agent banking, Fintech solutions, and ATM networks across retail merchants, agents, and super agents for the Bank.
KEY RESPONSIBILITIES /KEY DELIVERABLES
• Develop and execute the strategic plan for agent banking and fintech distribution, ensuring alignment with the overall business goals and
objectives.
• Oversee the distribution network of retail merchants, agents, super agents, and ATMs to ensure widespread coverage and efficient
operations.
• Lead the business development and acquisition efforts to grow the bank’s footprint in key markets, targeting underserved and rural areas
for financial inclusion.
• Drive the recruitment, onboarding, and management of retail merchants, agents, and super agents to facilitate agent banking
services and fintech solutions (payments, cash withdrawals, deposits,
etc).
• Oversee the planning, deployment, and management of ATMs across key locations, focusing on enhancing accessibility and optimizing the
user experience
BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seeking new solutions to enhance customer experience and drive
business growth.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES
REQUIRED
§ Bachelor’s degree in Commerce, Business Admin, Public
Administration, Social Sciences, Marketing & other related fields.
§ A minimum of Eight (8) years’ experience in a banking or telecommunications environment, with demonstrated understanding of agency or channel-based business models, gained
through roles in analysis, client relationship management, or agent network operations.
§ Proven experience leading teams.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
§ Bachelor’s degree in Computer Science, Information Systems/Technology or related field.
§ Professional certification in at least one area of Information Systems
Audit, Computer Forensics, IS Security, or IS Risk, such as CISA, ISO 27k,
CISSP, CRISC, or CISM.
§ A minimum of 3 years’ experience in conducting risk-based audits in areas of IS Audit/IS Risk/IS Security/Computer Forensics in the Digital Financial Services industry.
§ Possession of advanced technical knowledge in Core information system domains specifically networks and databases (Oracle and MS SQL).
§ Advanced technical and operating knowledge of IDEA Analytics and/or Teammate Audit Systems is an added advantage.
§ Excellent analytical skills.
§ Strong interpersonal and communication skills.
§ Good relationship management.
§ Report Writing skills.
§ Utmost professional integrity
