Head, Business Growth & Insight at Interswitch Group , Lagos , Nigeria

Lead and coordinate the execution of strategy as approved
Coordinate the strategic planning and business performance management processes to ensure complete alignment with group strategy office
Coordinate the execution of business innovation, business growth initiatives and strategic initiatives within the group
Lead and coordinate the execution of business plans for Triggers initiatives and strategic projects with potential to generate 5% – 10% in new revenue
Serve as Business consultant to the operating and functional groups

KEY RESPONSIBILITIES

Performance Tracking and Division Co-ordination

Demonstrate a strong understanding of our business model and a proven ability to communicate with senior internal team members (Group Heads/MDs/EVPs/Chiefs/GMD) and external contacts (consultants, investors, partners and clients)
Provides ongoing oversight and support to ensure that performance measures are being used to effectively manage operations, identify and manage risks, and effect organizational and business changes
Effectively evaluate Business performance (Target vs Actual) leveraging the Business Driver Diagram tool
Effectively evaluate employee performance (Target vs Actual) leveraging the Balance Scorecard tool
Develop, implement, and interpret policies, procedures, and processes and evaluate their effectiveness
Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced environment
Develop and maintain effective working relationships with staff, other Departments and external customers.
Plan, coordinate, and assign the work of others and lead functional workgroups as directed by the MD/EVP
Provide expertise in analysis of service performance and determining business impact

Business Growth Management

Drive Business Innovation ideas and initiative from quality research, business performance analysis and insights
Identify and develop growth initiatives to enable business meet its growth objectives
Lead and coordinate the generation of business ideas, brainstorming sessions and incubation initiatives to enable growth plans
Work with business owners, functional chiefs to identify opportunities for optimizing the business and creating efficiencies across operations within the Interswitch Group.
Lead assigned new growth or business expansion initiatives that maybe assigned y the MD/EVP during the course of the year
Deepen understanding of the payment and commerce industry, monitor emerging trends and recommendS adjustments

Business Models, Revenue Models or Operations Strategy

Demonstrate the ability to interpret and provide insightful commentary on performance results, including the impact of market factors and other drivers
Manage all performance benchmarks used by Interswitch to track performance of the approved Industries.
Makes use of insights from market research to inform strategy and direction and also strengthen decision making process.

Program And Project Management

Excellent project management and organizational skills
Excellent time management skills with the ability to priorities workload efficiently
Switched on and self-starter attitude to work
Strong team orientation with a willingness and preparedness to share and seek information, knowledge, help and support others in the team
Excellent ‘verbal, written and presentation’ communication skills. For written and verbal skills, particular focus on interpreting to non-technical audiences
Good understanding of service and project delivery methodologies. Agile, Lean Six Sigma, CMMI and others Interswitch may consider important in driving its business objectives

General

A demonstrated ability to think critically, solve problems, and develop a narrative based on data driven insights
Experience with the development of research and measurement frameworks based on clearly defined objectives
Demonstrated ability to analyse data and translate into a business opportunity or business innovation
Advanced experience with business tools (specifically with respect to Excel, PowerPoint, Visio and Word) and industry research platforms; Gartner, Bloomberg, and popular Payment and Industry-relevant blogs.
Proven ability to analyze, organize and integrate large amounts of information into clear concise presentation and plans
Ability to develop, implement and collaborate effectively towards measuring & tracking strategies and strategic initiatives
Contribute to development of best practices, industry standards, regulatory policies, and related activities

EDUCATION AND EXPERIENCE

Academic Qualification(s):

Professional Qualification(s):

Experience (Number of relevant years):

Interswitch Group