Head of Fulfilment
Location: Namanve Warehouse (Routine Countrywide Travel)
Reports to: Managing Director

Job Purpose:
To provide strategic leadership and oversight of the organization’s countrywide warehouse operations, ensuring optimal inventory management, swift order processing, timely dispatch, risk mitigation, accountability and customer centric delivery. All contributing to seamless supply chain execution.

Job Description:
Design and implement a fulfilment strategy aligned to countrywide service-level objectives
Oversee performance across a network of warehouses and dispatch centers
Champion warehouse risk management, safety protocols, and compliance
Drive high standards in order accuracy, turnaround time, and inventory integrity
Lead automation, technology adoption, and fulfilment optimization initiatives
Report monthly and quarterly with insights and recommendations for Executive Leadership and the Board
Collaborate with other unit teams to meet evolving client demands
Drive a culture of high performance, compliance and continuous improvement

Qualifications & Experience:
Bachelor’s in Supply Chain Management; (CIPS and/or MBA is an advantage)
Minimum 8 years in senior warehouse/logistics management roles
Track record of managing warehouses in multiple locations
Strong understanding of logistics risk management and compliance
Exceptional leadership, planning, and decision-making skills