This role is accountable for execution of tactical business plans at operational level through other managers and their teams, over periods of 3 months to a year.
• Accountable for execution of tactical business plans (derived from BU Strategy) at operational level
• Manages direct (Team Leaders and Specialists)and indirect (Clerical staff) reports, usually amounts to between 40 to 100 staff
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business
• Integrates decision making across all of these spectrums
• Contributes to projects impacting on business deliverables (Delivery of level three plans)
• Makes major operational decisions within business plan
• Provides operational and best practice context for internal environment
• Builds relationships with peers and or colleagues that impact across business areas

Skills
• Accountability, Business, Business Planning, Decision Making, Operational Decisions, Operational Efficiency

Education
• BA (Required)