• Our client, is boutique law firm dedicated to providing exceptional legal services to both local and international clients. Their ethos of ‘delivering quality on time’ encapsulates our commitment to efficient and high-quality service delivery Their primarily service corporate clients and practice areas include commercial law, immigration law, entity formation, data protection consultancy, employment and labor law and company secretarial services.
• Located in Nairobi, Kenya, their reach extends to other cities in Kenya.   Our client is looking to recruit a forward-thinking, diverse manager, with a legal background, dedicated to delivering exceptional legal services and positively impacting the legal industry.

Role: Head of Operations

• They seek a highly skilled and experienced Head of Operations to join the team. The successful candidate will be pivotal in overseeing the firm’s day-to-day operations, ensuring efficiency, compliance, client satisfaction, and profitability. The Head of Operations should be visionary and have proven leadership, mentoring, and relationship management experience. This position requires a unique blend of legal expertise, leadership acumen, and business savviness.
• This full-time position is based in Kenya, and it is open to candidates with the right to work in Kenya.

Key Tasks/ Responsibilities

Organizational Leadership

• Spearheading the fulfillment of the firm’s vision and mission
• Developing and overseeing the implementation of the firm’s strategic plan and goals
• Providing leadership to the team
• Modelling and re-enforcing the firm’s values and culture to create a productive and engaging culture defined by passion, high expectations, job satisfaction and results-oriented.

Leading and overseeing the firm’s departments, including: –

• Legal
• Finance
• HR
• Leading and overseeing the firm’s day-to-day operations and staff, with ultimate accountability for the success of the organization
• Client Relations: Developing and managing client relations

Business Development

• Creating relevant systems and structures to guide the firm’s operations
• Overseeing recruitment, managing, engaging and mentoring staff and ensuring that staff deliver high-quality legal services to clients, and maintaining team cohesion

Succession planning

• Deepening and refining all aspects of communications – from web presence to external relations with the goal of creating a stronger brand.
• Staying current with the changes in the legal landscape
• Ensuring compliance with legal, tax, ethical and professional standards
• Finance: Review financial documents, statements, reports, etc. and ensure compliance with relevant regulatory obligations.
• Technology and Information Management: Overseeing the adoption and utilisation of technology tools and software within the firm to streamline legal processes, improve efficiency, and enhance client service.
• Risk Management: Establishing and routinely assessing and updating Risk Management
• All other duties and responsibilities that fall within the docket of the head of operations

Knowledge and Skills Required:

• Bachelor of Laws Degree (LLB) or equivalent from an accredited University.
• 8-10 years post-qualification experience as a practising Advocate/Attorney or Legal Head/Manager of a reputable firm/ company.
• Proven leadership and people management experience.
• Good understanding of managing business finances and financial statements.
• Exceptional managerial skills with the ability to inspire, motivate, and develop a high-performing team.
• Thorough understanding of the legal industry and the challenges faced by law firms.
• Demonstrated business acumen and the ability to identify opportunities for growth and profitability.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and stakeholders at all levels.
• A commitment to achieving high levels of all-round excellence.
• A strong track record of leading teams to achieve ambitious results.
• Ability to think strategically, drive business analysis, and solve problems creatively and effectively.