Major Function:
• Position assists in ensuring guest and associates satisfaction is achieve while maintaining the operating budget. Ensure that all Kigali Golf Resort & Villas Standard Operating Procedures and policies are strictly adhered to in all areas of responsibility. To work very close together with the Western Kitchen Sous Chef to run a smooth operation.
Major Responsibilies:
• To provide consistent quality of food and services to internal and external customers, by adhering to and enforcing all Kigali Golf Resort & Villas Standards and Policies and the company standards of excellence, training and guidance of trainees and attendants.
Specific Duties :
• Execute all assigned tasks as directed and delegated from his or her supervisor or Manager
• Supervises preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Performs all duties of kitchen associates as required.
• Recognizes superior quality products, presentations and flavor.
• Maintains food preparation handling and correct storage standards.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with all local, state and federal (Health Department) regulations.
• Supports procedures for food & beverage portion and waste controls.
• Follows proper handling and right temperature of all food products.
• Knows and makes sense of Hygiene and Safety Standards is implemented and followed.
• Operates and maintains all department equipment and reports malfunctions.
• Effectively investigates, reports and follows-up on associate accidents.
• To be responsible for asset management of all outlet property and facilities.
• Periodically plan outside Associates activity to promote teamwork.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Enforce the Kigali Resort & Villas food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests.
• Responds to guest inquires or concerns within 24 hours in what is deemed the appropriate manner.
• Ensures the Hotel delivers to guests: “Simply Fresh Chef-crafted Food”.
• Maintain F&B concepts and Mission standards from preparation & presentation.
• Promote positive inter-departmental relations through candid communication and cooperation.
• Follow and implement Prime times during operation hours.
• Perform any reasonable request made by the management which is not life threatening or against the law.
• Above all. To lead by example through a “hands on” approach to motivate our associates to excel.
Profile of Competency: Food and Beverage culinary management experience with demonstrated leadership
• Extensive knowledge of food handling and sanitation standards
• Strong associates relation skills and conflict management skills, and also effective decision making skills
• Knowledge of movement regulations and safety standards.
Language: Good communication skills (verbal and listening and writing)
Education: High School Diploma or equivalent required
• Culinary Education preferred.
Job License
Certification as required to comply with local and state code
NOTICE:
• The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands.
• Management reserves the right to make changes to this job description at its sole discretion.
Required documents:
• A detailed CV with 3 contacts of professional referees.
• A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
• Copies of academic degree, professional training certificates, and other relevant training certificates
• Copy of ID card